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Latest Blog Posts

A test-driven approach to building better agents

A Test-Driven Approach to Building Better Agents

When you first create an agent—like a service agent for support queries—it can be tempting to deploy it right away. However, by following a test-driven development (TDD) approach, you write tests first, set clear expectations, and then build your agent to pass these tests. This process, combined with creating a robust test dataset and running […]

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TDX Highlights: Top Announcements for Admins

Top TDX 2025 Announcements for Admins

Wow! Not only has TDX given us the chance to connect, learn, build, and become Agentblazers together, but there have also been some game-changing announcements in the keynote for admins working with artificial intelligence (AI) in Salesforce.  This year’s keynote follows the story of an Agentforce customer redefining their customer experience with intelligent products and […]

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Join the Agentforce Virtual Hackathon

Innovate With AI and Win Big at the Agentforce Virtual Hackathon

Artificial intelligence (AI) agents are revolutionizing app development. Join us for the Agentforce Virtual Hackathon to push the boundaries of AI-powered agent technology and build groundbreaking solutions on Agentforce for the chance to win a $50,000 Grand Prize. With Agentforce, Salesforce is leading the way in the biggest technological revolution in decades. Agentforce is the […]

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Videos

Harness the Power of AI, Flow, and Slack to Summarize and Notify Users | How I Solved It

Welcome to another “How I Solved It.” In this series, we do a deep dive into a specific business problem and share how one Awesome…

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Podcasts

Trailhead

Module
+100 POINTS
Discover how generative AI and Einstein GPT are transforming the future of work.
~10 mins
Trail
+4,050 POINTS
See how AI is transforming CRM with smart predictions, intelligent recommendations, and timely automation.
~10 hrs 15 mins
Module
+400 POINTS
Remove bias from your data and algorithms to create ethical AI systems at your company.
~45 mins

More Resources

Research
Learn about the state of AI research and engineering at Salesforce
Trailblazer Community
Learn from peers in the Salesforce Einstein community group
Salesforce Einstein Overview
Supercharge productivity with Salesforce Einstein.
AppExchange
AppExchange is the fast and easy way to extend Salesforce. With thousands of solutions that install in just a few clicks, there's something for every business challenge.