AI

At Salesforce, we love giving our admin community a closer look at what’s coming next. In this post, our product managers share sneak peeks of upcoming innovations designed to make your work easier, more efficient, and more impactful. Even if you couldn’t make it to Dreamforce 2025, you can still get a front-row seat to […]

Out of the box, Agentforce provides Salesforce Admins with a plethora of AI models to work with from leading vendors like Anthropic, OpenAI, and Google. When using tools like Prompt Builder, admins can select these models specifically to see if different models achieve different results.   While they typically produce fairly similar results, newer or larger […]

If you’re a Salesforce Admin, you know your job isn’t just about managing data—it’s about making the business run better. You connect the dots, automate the busy work, and turn ideas into systems that scale. That means figuring out how to make AI actually useful at work. But the moment you try to put it […]