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Agentforce Agents: Quick Look

Latest Blog Posts

5 lessons for admins building agents

5 Important Lessons for Admins Building in Agentforce

In my role as Lead Admin Evangelist on the Admin Relations team, I have been dedicating my time to not only learning Agentforce but also building agents and creating demos for Awesome Admins to adopt Agentforce at their organizations. Through the process of building, testing, and refining, I’ve gained some valuable insights that all admins […]

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Test Agentforce in 5 steps

Ensuring AI Accuracy: 5 Steps To Test Agentforce

Artificial intelligence (AI) agents are intelligent systems that can reason and act on behalf of customers and employees. But to realize their full potential, we need to test and configure agents without disrupting live production environments. That’s where you as an admin come in.  Building an effective AI agent isn’t just about deploying advanced models—it’s […]

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Videos

Harness the Power of AI, Flow, and Slack to Summarize and Notify Users | How I Solved It

Welcome to another “How I Solved It.” In this series, we do a deep dive into a specific business problem and share how one Awesome…

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Podcasts

Trailhead

Module
+100 POINTS
Discover how generative AI and Einstein GPT are transforming the future of work.
~10 mins
Trail
+4,050 POINTS
See how AI is transforming CRM with smart predictions, intelligent recommendations, and timely automation.
~10 hrs 15 mins
Module
+400 POINTS
Remove bias from your data and algorithms to create ethical AI systems at your company.
~45 mins

More Resources

Research
Learn about the state of AI research and engineering at Salesforce
Trailblazer Community
Learn from peers in the Salesforce Einstein community group
Salesforce Einstein Overview
Supercharge productivity with Salesforce Einstein.
AppExchange
AppExchange is the fast and easy way to extend Salesforce. With thousands of solutions that install in just a few clicks, there's something for every business challenge.