This week on the podcast we talk to Principal and Owner of Elucidate, Katie Herstein about the value of creating great user videos.
Katie has a Master’s in technical communication and her company specializes in creating video training for Salesforce. This is a must-listen-to-episode for any admin struggling to get users trained in a consistent and efficient manner. Katie shares with us her tips for creating great user videos as well as her approach to working with companies to ensure that an entire training plan is well executed.
You can follow Katie on twitter: @KatieTrains