Kevin Sherman has been a Principal Success Manager at Salesforce for almost 8 years. I’ve had the pleasure of meeting him at last years Dreamforce to you event in Orlando. Kevin has been in the software industry for 20+ years and created one of the TOP AppExchange downloads of all time- Service and Support Dashboards (https://appexchange.salesforce.com/listingDetail?listingId=a0N300000016Z6kEAE).
We discuss how to acces your available salesforce resources – including some of the channels we love the most, success.salesforce.com, twitter, and LinkedIn. We also talk tips around how to measure ROI when it comes to Salesforce, new development and adding applications. Don’t forget we get some “Salesforce on Salesforce” insights and how transformational Chatter can be. You follow Kevin on twitter at @kshermansfdc