Struggling with Adoption? Can’t figure out why your users aren’t adopting Salesforce as fast as you thought? Maybe it’s a process problem? This week we talk to Benjamin Bolopue who is looking at the process first to solve adoption issues and to make his company move Lightning fast! We chat about his continuous improvement background and how he is putting that to work to improve the user experience and grow his salesforce user base. Check out Benjamin’s blog on processes to learn more.
And remember back in the day when CDs had a secret song. Well we inserted a little something fun in the spirit of secret songs to this podcast, hope you enjoy 🙂
- Submit for Admin Track: https://admin.salesforce.com/presentdf16
Benjamin on Twitter: https://twitter.com/sfdcgeek
Benjamin’s Blog: http://thesfdcgeek.com/
- The cool case Gillian mentions: http://www.amazon.com/dp/B00Y2CTFP8/
- The App that Mike mentions: http://www.gateguru.com/
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