User Management
Optimize the user experience in Salesforce and help your teams be more efficient
Latest Blog Posts
Setup with Agentforce Is Now Generally Available: Built With Admin Feedback at the Center
May 26, 2026 • By Cheryl Feldman
At TDX 2026, one thing became incredibly clear: The response to Setup with Agentforce was overwhelmingly positive. Many admins already reported great success trying out the Setup with Agentforce beta for tasks like creating objects, troubleshooting user access, and getting information on Salesforce features. At the same time, across demos, customer conversations, and True to […]
The Salesforce Admin’s Guide to Profiles and Permissions
March 16, 2026 • By Kate Lessard
User management is a huge responsibility to ensure the right people (both internal and external) have the right access. This includes creating and deactivating users, managing licenses, providing login access, understanding profiles, permission sets, and permission set groups, and troubleshooting user visibility issues. In fact, troubleshooting user management is something that admins everywhere report takes […]
6 Salesforce Features Every New Admin Should Learn First
March 9, 2026 • By Kate Lessard
I was recently talking with some new Salesforce Admins who are studying for their certification exam. We discussed how BIG the platform feels and how, with so much to learn, it can feel challenging to even get started. Salesforce is incredibly powerful, which means there are a lot of features and settings, but new admins […]
By Mike Reynolds | January 15, 2025
Get Agentforce Ready: Move From Profiles to Permission Sets | How I Solved It
Welcome to another “How I Solved It.” In this series, we do a deep dive into a specific business problem and share how one Awesome…
By Mike Gerholdt | September 28, 2023
Christine Stevens on User Management
Today on the Salesforce Admins Podcast, we talk to Christine Stevens, Senior Salesforce Consultant at Turnberry Solutions. Join us as we chat about the keys…
Trailhead
Module
Permission Set Groups
Use permission set groups to bundle permission sets for a job function.
40 mins
Superbadge
User Access Troubleshooting Superbadge Unit
Troubleshoot user access issues based on a scenario.
1 hr
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