User Management

User management is a huge responsibility to ensure the right people (both internal and external) have the right access. This includes creating and deactivating users, managing licenses, providing login access, understanding profiles, permission sets, and permission set groups, and troubleshooting user visibility issues. In fact, troubleshooting user management is something that admins everywhere report takes […]

I was recently talking with some new Salesforce Admins who are studying for their certification exam. We discussed how BIG the platform feels and how, with so much to learn, it can feel challenging to even get started. Salesforce is incredibly powerful, which means there are a lot of features and settings, but new admins […]

Editor’s note: This post was updated on January 15, 2026, with the latest resources and information. Setup with Agentforce is now available in beta. Hello, Awesome Admins! I’m excited to tell you about how we’re improving Setup with the power of Agentforce (now in beta). Setup with Agentforce (beta) will make your life easier by […]