Editor’s Note: This post was updated on October 6, 2021, with the latest information and resources. Adoption. It’s the one word that never seems to fade wherever you may stand in your customer journey. And it’s no wonder why: Understanding how to help your organization and end users adopt, or start using and loving their […]
On this week’s Salesforce Admins Podcast we’ve got Shannon Gregg, President of Cloud Adoption Solutions and author of It’s About Time. We discuss the ins and outs of adoption from her unique position as both someone who consults in it and also as a researcher studying it for her Ph.D. dissertation. Join us as we […]
