We know that as a Salesforce Admin, you love tackling high-impact projects. From streamlining processes to improving data quality and enhancing the user experience, if it’s going to help your business, it’s fair game. But not every initiative needs to feel groundbreaking—some are simply necessary and part of your core responsibilities as a Salesforce Admin. […]
Today on the Salesforce Admins Podcast, we talk to Dorian Earl, Salesforce Admin and Founder of Development Consulting Partners, LLC. Join us as we chat about the 5 steps admins can take today to lead the charge in the Agentforce era. You should subscribe for the full episode, but here are a few takeaways from […]
If your service reps are feeling the pressure, they’re not alone. According to the latest State of Service report, 86% say customer expectations are higher than ever. That’s where you come in. As an admin, you’re the one making sure your team has the tools to meet those expectations. Enter: Service Replies. This artificial intelligence […]
You build and manage trusted solutions on the Salesforce Platform. You configure, automate and optimize Salesforce to ensure org health and maximize value. Core responsibilities include managing Salesforce users, data, security, analytics, and products.
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