Today on the Salesforce Admins Podcast, we bring on John Kucera, a Product Manager at Salesforce. We find out all the latest and greatest things that Flows are capable of and why it’s worth it to make the switch from Process Builder. Join us as we talk about the new live ListViews feature, how you […]
In times of crisis, Artificial Intelligence (AI) is more important than ever. As admins, we want to continue to drive productivity, focus on the right tasks, and enhance business processes. This may look like: Prioritizing customer questions and cases to the right teams Quickly resolving common customer service questions with bots Predicting cash flow and […]
Whether you are a new Salesforce Admin or someone who has built on the platform for years, the good news is that as you create and implement functionality, your skills will continue to grow. For many years as a Salesforce Admin, I worked hard to learn best practices for feature management and rolling out new […]
