When you start building agents in Agentforce, your first instinct might be to make one agent do everything. One set of instructions, one agent to handle billing questions, delivery updates, promotions, and escalations all at once. It seems like the right thing to do. But the more you ask a single agent to do, the […]
Today on the Salesforce Admins Podcast, we talk to Khushwant Singh, SVP of Product Management for the AI Application Development Platform at Salesforce. Join us as we chat about how rethinking the Salesforce stack for AI with Headless 360 will change the way admins set up complex systems. You should subscribe for the full episode, […]
Calling all Awesome Admins! Dreamforce 2026 is your moment to build boldly and help shape the future of the Salesforce platform. Join us September 15-17, in San Francisco—or tune in on Salesforce+—to unlock unprecedented success with three days of limitless impact with 1,600+ breakout sessions, 150+ hands-on trainings and demos, 50+ keynotes, and 240+ community […]
You build and manage trusted solutions on the Salesforce Platform. You configure, automate and optimize Salesforce to ensure org health and maximize value. Core responsibilities include managing Salesforce users, data, security, analytics, and products.
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