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By: Tag: Bots

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Top Innovation Episodes

Today on the Salesforce Admins Podcast we’re continuing our review of great episodes of the past year. This time, we’re revisiting some of our top episodes and guests focused around innovation. Innovation is a core Admin Superpower, both for our companies and our careers and communities. We’ll talk to Nana Gregg, VP Senior Salesforce Administrator […]

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Katherine Clark Connects Experiences at Vetforce

Today on the Salesforce Admins Podcast we talk to Katherine Clark, Vetforce Product Manager at Salesforce. This is the third episode in our Behind the Customer Stories series for the Admin Keynote at Dreamforce. We’ll find out about her story and how she connects experiences for her users. Join us as we talk about how […]

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Designing Your First Bot with Greg Bennett

Today on the Salesforce Admins Podcast we’re talking to Greg Bennett, Senior User Researcher at Salesforce, to find out how to build our first bot. Join us as we talk about how to give your bot a personality, the key components of conversation you need to think about, and mastering voice and tone. You should […]

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How Einstein Bots Work with Molly Mahar

Today on the Salesforce Admins Podcast we’re joined by Molly Mahar, Product Designer of User Interface and User Experience at Salesforce, to help us demystify the Einstein machinery behind bots. Join us as we talk about the types of bots that are out there, natural language processing, and how you can get your data in […]

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What is a Bot? with George Hu

Today on the Salesforce Admins Podcast we’ve got George Hu, Principal Product Designer of User Experience at Salesforce. This is the first episode of our new series, All About Bots, which will explore how we can use them on the Salesforce platform. Join us as we talk about the difference between bots and AI, how […]

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