Today on the Salesforce Admins Podcast we’re talking to Greg Bennett, Senior User Researcher at Salesforce, to find out how to build our first bot. Join us as we talk about how to give your bot a personality, the key components of conversation you need to think about, and mastering voice and tone. You should […]
Today on the Salesforce Admins Podcast we’re joined by Molly Mahar, Product Designer of User Interface and User Experience at Salesforce, to help us demystify the Einstein machinery behind bots. Join us as we talk about the types of bots that are out there, natural language processing, and how you can get your data in […]
Today on the Salesforce Admins Podcast we’ve got George Hu, Principal Product Designer of User Experience at Salesforce. This is the first episode of our new series, All About Bots, which will explore how we can use them on the Salesforce platform. Join us as we talk about the difference between bots and AI, how […]
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