Becky Webster on Deploying Chatter

By

Becky WebsterThis episode, we are talking with Becky Webster who is a Chatter expert and Manager at Acumen Solutions and a Salesforce MVP. She works with people and organizations to discover and enable new means of communication and information sharing. She has over six years of communication & customer relationship management experience and is a certified Salesforce Admin, Developer, Sales & Service Cloud Consultant.

We talk about why companies should start using chatter, the value of using chatter and how to get your users, CEO down, to embrace Chatter. Becky gives us two big nuggets of information. First, she emphasizes groups over individuals- join groups, don’t worry about following individuals. Second, email notifications are different than emails. You can read more about this in Becky’s blog post here: https://beckymaew.com/2012/11/16/too-many-mentions-youre-doing-it-wrong/

Besides those great tips, Becky talks about the strategy behind a Chatter implementation to drive success. This is a fantastic episode to finish the year and help plan for next year.

Oh and we would love to hear what your favorite Danny Trejo movie is, so add that one in the comments.

Lastly, we need to say hello to Alpesh Shah- our 1 Rhode Island listener. We were able to speak with him at Dreamforce while walking from session to session. Thank you for listening Alpesh!

 

Love our podcasts?

Subscribe today on iTunes, Google Play, Sound Cloud and Spotify!

November Monthly Retro with Mike and Gillian

Today on the Salesforce Admins Podcast, we’ve got the Monthly Retro for November. Join us as we review the top product, community, and career content for November, and celebrate National French Toast Day. You should subscribe for the full episode, but here are a few takeaways from our conversation from our Monthly Retro. Learn MOAR […]

READ MORE

Build Your Brag Book with LeeAnne Rimel

Today on the Salesforce Admins Podcast, we bring on LeeAnne Rimel, Senior Director of Admin Evangelism at Salesforce, to share how you can build a “brag book” to capture your wins and successes. Join us as we talk about why it’s so important to put all your successes in one place, how to get started, […]

READ MORE

Data Ethics and AI for Admins with Kathy Baxter and Rob Katz

Today on the Salesforce Admins Podcast, we talk to Kathy Baxter, Principal Architect, and Rob Katz, VP of Product Management, both in the Office of Ethical and Humane Use of Technology at Salesforce. Join us as we talk about data ethics, AI ethics, what it all means for admins, and why responsible AI and data […]

READ MORE

Have an Idea for a Story?

We are all about the community and sharing ideas.
Do you have an interesting idea or useful tip that you want to share?

SHARE YOUR IDEA