Mike Gerholdt

Mike Gerholdt is the Senior Director of Salesforce Admin Evangelism at Salesforce. He is part of a group of World-class Admin Evangelists who are helping Salesforce Admins realize their dreams by being technology leaders and advancing their careers.

Why Small Businesses Benefit From Agentforce Right Now

Today on the Salesforce Admins Podcast, we talk to Michael Rose, Senior Director of SMB Solution Engineering at Salesforce. Join us as we chat about the ever-evolving role of the Salesforce Admin and why now’s the time to start exploring what AI can do for your org. You should subscribe for the full episode, but […]

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Use Metadata To Empower Salesforce Agents

Today on the Salesforce Admins Podcast, we talk to Joshua Birk, Admin Evangelist at Salesforce. Join us as we chat about why your metadata is crucial for building effective AI agents. You should subscribe for the full episode, but here are a few takeaways from our conversation with Joshua Birk. Why multi-tenancy still matters for […]

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Curiosity Is the Key to Learning Agentforce

Today on the Salesforce Admins Podcast, we talk to Amit Malik, the Content Portfolio Lead for AI within Product Education at Salesforce. Join us as we chat about how admins should approach learning Agentforce and bringing AI to their organizations. You should subscribe for the full episode, but here are a few takeaways from our […]

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Prompt like a pro: Prompt-writing tips for admins

Prompt Like a Pro: AI Prompt Writing for Salesforce Admins

Let’s face it: As a Salesforce Admin, you’re already juggling workflows, security settings, automations, and the ever-growing stack of requests from across your org. Now, toss in generative artificial intelligence (AI) and suddenly, everyone expects you to be part admin, part prompt whisperer. Good news: You don’t need to be a data scientist or a […]

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