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Webinar: Plan Your 60 Day Move to Lightning Experience

Move your first group of users to Lightning Experience in 60 days. Learn how Admins like you made the transition, using tried and true steps to evaluate org readiness, prepare features, and get users ready for the new experience. We’ll dive into a customer use-case and highlight how you can apply and modify recommended steps […]

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Webinar: Champion Productivity with Service Cloud

Join our webinar to learn best practices for maximizing user experience and productivity in Service Cloud. Learn from our Salesforce PM and UX service leads on how you as an #AwesomeAdmin can create engaging experiences for your agents and help them solve cases faster with pre-built apps and automation.

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Webinar: Master the Lightning Report Builder: Service Dashboard

Join us as we review the latest features in Reports and Dashboards and learn how to build reports to power a full service dashboard! We covered the basics (like navigating Report Builder and dashboard best practices) in our first webinar and we’ll cover topics like bucketing, conditional formatting, and more in this webinar.

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Webinar: Admins Are Critical Change Agents

Whether automating processes or transitioning to Lightning Experience, change management skills are necessary for success. A little bit of change management wrapped in your projects ensure smooth sailing and create a better experience for your stakeholders, end users, and you.

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