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New Spring ’21 Feature: Service Cloud Macros with Ruchi Kumar

This week on the Salesforce Admins Podcast, we’re sitting down with Ruchi Kumar, Product Management Senior Manager on the Core Service Team of Service Cloud at Salesforce. We’ll cover what’s new in Spring 21 for Admins with Service Setup Assistant and Macros Builder. Join us as we talk about everything she’s working on for Spring […]

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Insight: Build Productivity into Your Apps

Today on the Salesforce Admins Podcast we’re talking to LeeAnne Rimel to get into the nitty-gritty of what makes a productive app. More about this Insights session: we talk about how to think about productivity when you’re building an app, how to find new ways to reduce clicks, and taking full advantage of console. You […]

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