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New Spring ’21 Feature: Service Cloud Macros with Ruchi Kumar

This week on the Salesforce Admins Podcast, we’re sitting down with Ruchi Kumar, Product Management Senior Manager on the Core Service Team of Service Cloud at Salesforce. We’ll cover what’s new in Spring 21 for Admins with Service Setup Assistant and Macros Builder. Join us as we talk about everything she’s working on for Spring […]

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Jared Jones, Your Friendly Neighborhood Salesforce Spider-Man

This week on the Salesforce Admins Podcast, listen to the dulcet tones of Jared Jones, Junior Implementation Architect in the Customer Success and Growth Organization at Salesforce. He shares his amazing story and tells us how he’s transitioned his career from hospitality to his current role in implementation, as well as his passion for Service […]

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