Twenty years. That’s how long Salesforce Admins like you have been sharing brilliant ideas that shape the future of Salesforce. Since 2006, IdeaExchange has been the place where your deep understanding of user needs meets our product teams, turning those “what if?” moments into real features that millions of people use every day. As the backbone of your organization’s Salesforce implementation, you’re the perfect advocate for meaningful product improvements that solve real business challenges.
As we celebrate this incredible milestone, we want to share how we’ve been listening to your feedback and evolving to serve you even better.
From day one, IdeaExchange was built on a simple but powerful belief: You know what you need better than anyone else. Over the past two decades, you’ve submitted thousands of ideas, voted on features you care about most, and helped us prioritize what to build next.
Your ideas have become the features that power businesses around the world. That custom field you suggested? It’s helping companies track their most important data. The automation you dreamed up? It’s saving teams hours every week.
We’ve been listening carefully to your feedback about how we can make IdeaExchange more valuable. That’s why today, you have three powerful ways to connect with Salesforce product makers through IdeaExchange.
This is the classic IdeaExchange experience you know and love. Submit new ideas, vote on existing ones, and engage with fellow Trailblazers about the features that matter most to you. Every idea helps us understand what you need to be successful.
Launched in September 2025, Idea Insights makes it easy to see which ideas are most important to the community and what their current status is. You can quickly find:
This new feature is the direct result of your request for more transparency into which ideas we’re actively working on and what’s most important to the Trailblazer Community.
RoadmapExchange gives you a behind-the-scenes look at what our product teams are planning. You can explore upcoming features, provide early feedback, and help shape products before they launch. It’s your chance to influence the roadmap while there’s still time to make changes.
Here’s what excites us most: After 20 years, we’re more committed than ever to connecting Trailblazers with Salesforce product teams in meaningful ways. Your feedback directly led to the creation of Idea Insights and RoadmapExchange, and it will continue to shape how we improve the entire experience.
We’re focused on building new ways of making your voice heard, streamlining how you share ideas, and giving you even more visibility into the product development process. Additionally, we’re working behind the scenes to make it easier for our product teams to provide more frequent idea updates; we know from your feedback how important this is to you!
There are several ways for you to continue influencing the future of IdeaExchange and how we’re connecting you with our product teams.
Whether you’re a longtime IdeaExchange contributor or just getting started, there’s never been a better time to share your thoughts. Visit ideas.salesforce.com today to:
Your ideas have shaped Salesforce for 20 years. We can’t wait to see what you’ll help us build next.
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