If you’re a Salesforce Admin, you know your job isn’t just about managing data—it’s about making the business run better. You connect the dots, automate the busy work, and turn ideas into systems that scale. That means figuring out how to make AI actually useful at work. But the moment you try to put it […]
Flow has become the backbone of modern automation in Salesforce, giving admins and developers a powerful way to streamline business processes without writing code. With that power, adoption has grown rapidly across orgs of all sizes, but at enterprise scale, it comes with real responsibility. High-volume processes and mission-critical automations leave little room for error. […]
It was so fun working with Mike Reynolds on an episode of Slack School, where we showed how easy it is to connect Salesforce and Slack. I, of course, played the role of Salesforce Admin. 😉 And Mike, the Slack admin. Slack is a conversational interface, the place where your employees work and collaborate. Salesforce […]
After years of staring at bright screens, managing eye fatigue, and cleaning your blue-light glasses, we’re thrilled to finally launch dark mode (beta) to Starter orgs in Winter ’26. We know you’ve been asking for this feature for years, so we needed to do it right and ensure the experience would be stable across our […]
Wow! Dreamforce 2025 was one for the books. From connecting and learning together to building the Agentic Enterprise, the event was packed with inspiration and innovation — including some game-changing announcements in the Admin Keynote. This year’s keynote took us to Coral Cloud Resorts, a fictional luxury resort featured in Trailhead challenges and Agentforce NOW workshops […]
Hello, Awesome Admins! I’m excited to tell you about how we’re improving Setup with the power of Agentforce (pilot at Dreamforce 2025). This will make your life easier by helping with key tasks like managing users, creating objects and fields, troubleshooting user access issues, summarizing Help & Training, and navigating you to the right Setup […]
Winter ’26 is almost here! Learn more about Flow features and check out Be Release Ready to discover more resources to help you prepare for Winter ’26. The improvements to Flow are coming—and fast. To help you keep track, let’s break down the new features into some key categories. General Flow Builder enhancements Flow management […]
Looking for more True to the Core Deep Dive? In this post, we recap the key takeaways from our second episode on flow testing and debugging. This special monthly series builds on the trusted True to the Core format you know and love, offering you a closer, more focused look at specific Salesforce Platform topics […]
Requests come from everywhere: users, stakeholders, leadership. Without a plan, it’s easy to fall into reactive mode. A good backlog helps admins stay grounded. It’s your go-to place for capturing ideas, organizing requests, and moving your org forward with clarity and confidence. In this post, we’ll discuss what a backlog actually is, how to start […]
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