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Be release ready for winter '26

Admin Release Countdown: Get Ready for Winter ’26

Are you ready, Awesome Admins? It’s almost time for the Winter ’26 Salesforce Release! An essential part of every admin’s job is staying on top of the latest Salesforce Releases. Three times a year, Salesforce releases new features and updates to our technology, enabling users everywhere to take advantage of the latest and greatest that […]

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Metadata Is Your Admin Blueprint for Building Better Agents

Metadata Is Your Admin Blueprint for Building Better Agents

If the idea of Salesforce Multitenancy is important to understanding Salesforce as a platform, then the logical next step is to consider its use of metadata.  Metadata is fairly ubiquitous in the internet age. We all know it’s important to tag data and content with information and descriptions so that browsers, search engines, and, these […]

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Employee Agents: Your User Support Advantage

Employee Agents and Foundations: The Admin Advantage for User Support

If you’re a Salesforce Admin looking for ways to scale support, reduce repetitive work, and make Salesforce easier for your users, employee agents are for you. These built-in artificial intelligence (AI) assistants are now available with Salesforce Foundations (Enterprise Edition or above), and you can get started without extra cost.  They’re designed to help your […]

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