I was recently talking with some new Salesforce Admins who are studying for their certification exam. We discussed how BIG the platform feels and how, with so much to learn, it can feel challenging to even get started. Salesforce is incredibly powerful, which means there are a lot of features and settings, but new admins […]
Admins aren’t just system builders The Salesforce Admin role is evolving with an ever-changing platform and the advancement of AI. Admins are no longer just system builders—we’re relationship builders and governors of behavior, and that transition starts with trust. When an organization has trust, it experiences faster adoption, better requirements, and fewer fire drills. Who […]
We’re standing at the edge of the biggest shift our industry has ever seen. The Agentic Enterprise is transforming how businesses operate and how we work. Salesforce Admins aren’t observing this shift from the sidelines. You’re building it, piece by piece, every day. This is the natural evolution of a community that spans 160+ user […]
If you’re a Salesforce Admin, you know the struggle. You build an amazing solution in a sandbox, but then comes “Deployment Day.” You’re juggling sticky notes, hunting through spreadsheet logs to remember which fields you modified, and praying you didn’t forget to add a permission to the change set. You also need to consider your […]
TDX 2026 returns to San Francisco and Salesforce+ on April 15–16. This year we’re introducing brand-new experiences designed to help you go deeper on the Agentforce 360 Platform and connect directly with the experts building it. TDX is where admins, developers, and architects come together to sharpen technical skills and have real conversations about what’s […]
Spring ’26 introduces Screen and Component Styling Overrides in Flow Builder, giving admins more control over how screen flows look and feel without custom code. As with any feature that expands customization, it comes with responsibility. Styling flexibility is powerful, but without a clear approach it can create inconsistency, or a screen that looks like […]
Salesforce has launched the new Agentforce Builder, a brand-new experience for building agents powered by an enhanced version of the Atlas Reasoning Engine. For admins, this new builder represents a meaningful shift in how much control, clarity, and confidence you have when designing agent behavior. Previously, Atlas had a focus on retrieving and interpreting prompts. […]
Big news for the Salesforce Admin community: The power of Flow Orchestration is officially at your fingertips. Previously a paid add-on, Orchestration is now a standard Flow type included for all Salesforce customers (subject to edition limits for Flow). For admins, this is more than just a product update. Flow Orchestration is a major toolkit […]
The role of the Salesforce Admin is evolving from managing a platform to governing a digital workforce. But we know that as an admin, your “to-do” list is already miles long. That’s why we created Agentforce Decoded—a series of high-impact technical walkthroughs designed to respect your schedule. ⚡ Series spotlight: Learning at admin speed Every […]
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