Admins in the Agentic Era is a series exploring how Salesforce Administrators are evolving in the era of AI, automation, and autonomous systems. We spotlight leaders who are experimenting, advising, and redefining how modern systems are built, governed, and scaled. In Conversation with Nicole Pomponio Nicole is a Delivery & Operations Leader at SaltClick and […]
If you’re one of my routine release readers, you know that out of the three release seasons, summer is my favorite time of year. Sure, it can be hot, but I’d rather have it hot than the cool 50-60° spring-like weather we get in Boston, or winter (I don’t like the cold). To me, summer […]
At TDX 2026, the Agentforce Hackathon brought together builders from across the Salesforce ecosystem to create AI-powered solutions that tackle real-world challenges. And the ideas were anything but theoretical. This year’s finalists explored how Agentforce can: Help care coordinators better support patients. Give city teams earlier visibility into infrastructure issues. Make knowledge experiences more dynamic […]
Salesforce Headless 360 is starting to show up in conversations with your developers and leadership. If you’ve been wondering what it actually means for your day-to-day life, or whether it changes anything you do, you’re in the right place. The short answer: It makes the work you already do more powerful and more reusable. Your […]
Salesforce Administrators have always been at the center of how organizations run their most critical systems. But as AI, automation, and agents reshape the way work gets done, the admin role is evolving faster than ever. “Admins in the Agentic Era” is a series exploring how Salesforce Administrators are evolving to run the Agentic Enterprise. […]
At TDX 2026, one thing became incredibly clear: The response to Setup with Agentforce was overwhelmingly positive. Many admins already reported great success trying out the Setup with Agentforce beta for tasks like creating objects, troubleshooting user access, and getting information on Salesforce features. At the same time, across demos, customer conversations, and True to […]
Before TDX 2026, the Admin Relations, Security, and Trusted Services teams brought admins together for an Admin Day of Security with a clear goal: to position Salesforce Admins as proactive security leaders in the agentic era. Throughout the day, we aligned on how chief information security officers (CISOs) and admins can work more closely together, […]
At TDX 2026, the Agentblazer community demonstrated what happens when creativity meets the power of the Agentforce 360 Platform. From coordinating life-saving food rescues to streamlining complex medical research, these builders used tools like Data 360, Slack, and Tableau to solve real-world challenges. Here are the most impactful, creative, and technically impressive solutions that came […]
Security in Salesforce doesn’t usually come down to one big decision. It’s shaped over time by a lot of smaller ones—how access is set up, how permissions are assigned, and how users are managed as your org grows. Individually, those choices often make sense in the moment. But over time, they can create gaps that […]
Trailhead
Learn in-demand skills that lead to top jobs with Trailhead,
the free online learning platform from Salesforce.
the free online learning platform from Salesforce.
Trailblazer Community
Connect, learn, have fun and give back with #AwesomeAdmins across the globe.