Big news for the Salesforce Admin community: The power of Flow Orchestration is officially at your fingertips. Previously a paid add-on, Orchestration is now a standard Flow type included for all Salesforce customers (subject to edition limits for Flow). For admins, this is more than just a product update. Flow Orchestration is a major toolkit […]
The role of the Salesforce Admin is evolving from managing a platform to governing a digital workforce. But we know that as an admin, your “to-do” list is already miles long. That’s why we created Agentforce Decoded—a series of high-impact technical walkthroughs designed to respect your schedule. ⚡ Series spotlight: Learning at admin speed Every […]
For years, Salesforce Admins have been the stewards of automation. We build flows to move records, approval processes to slow things down, and guardrails to ensure the system does exactly what the business asked—and nothing more. Agentic AI changes that relationship. When you introduce agents into your org—especially agents that can reason, remember, and act—you’re […]
Flows are massive. You’re sitting there with a business requirement, staring at that “New Flow” screen, and you don’t know which flow type to choose. It can be intimidating, for sure. You may choose a flow type and start to build it, only to find out partway through that the flow type won’t work. Now, […]
As a Salesforce Admin, you’re the guardian of your Salesforce implementation. You’re the first line of defense in keeping your org running smoothly, supporting users, and ensuring your setup is stable and scalable. So when someone says, “Salesforce feels slow,” you’re expected to have answers—fast. Until recently, getting real performance insights often meant logging a […]
As Salesforce Admins, we’ve always been trusted with the hard stuff: business process, system integrity, and outcomes the business can rely on. We’re the ones who translate how work should happen into systems that actually make it happen—securely, consistently, and at scale. In 2026, that responsibility isn’t going away. It expands. There’s a difference between […]
Salesforce recently refreshed the Salesforce Certified Platform Administrator Exam, effective December 15, 2025. If you’re preparing for the exam or planning your certification journey this year and beyond, this is one update you need to know about. The refresh doesn’t overhaul what it means to be a Salesforce Admin or what the exam tests at […]
As I write this blog to highlight features in the upcoming Spring ’26 release, I’m certainly thinking of warmer times when I can retire my heated jacket, heated scarfs, heated all the things, and the snow pants I wear to walk Mochi while staying warm. I look forward to an actual physical spring season where […]
For many solo admins—and I know there are a lot of you out there—out-of-the-box features and being security savvy can be enough to meet the basic security requirements for your Salesforce org. But what about the admins working in heavily regulated industries or for high-growth organizations that are quickly scaling? You may need additional help […]
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