Gillian Bruce

Gillian is a Principal Admin Evangelist at Salesforce. Since joining Salesforce in 2010, Gillian's worked in a number of roles that help Salesforce Administrators better understand and use the Salesforce platform. As host of the Salesforce Admins Podcast, she has helped deliver 250+ interviews from admins, product experts, and community leaders to listeners around the globe. She is passionate about empowering, inspiring, and enabling Salesforce Admins to transform their companies, careers, and communities. She loves the Salesforce community, her hometown of San Francisco, and is part mermaid.

Learn Lightning: Create & Clone Users

Learn Lightning with me! In this Learn Lightning blog series, I’ll take you through everyday Admin tasks in Lightning that you are used to doing in Classic. Join me as I guide you through my Lightning journey so that you can begin your own! So far in this series, we’ve learned how to navigate Setup and […]

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Learn Lightning: Create an App

  The next step in our journey to learn Lightning is to create an app. Here we go! 1. In Lightning, there’s a handy App Manager in Setup, which allows you see all your apps in one place and make changes to them. 2. From that App Manager page, you can click New Lightning App […]

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Learn Lightning: Setup

Salesforce Lightning has been around for over a year now, so if you haven’t yet tried it, now is the time! This Learn Lightning blog series is meant to show you how to do everyday things in Lightning that you are used to doing in Classic. I’ve been using Lightning to complete Trailhead modules and […]

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Business Analysis for Admins at Dreamforce

This year at Dreamforce we’re organizing a brand new area within the Admin Meadow focused completely on Business Analysis and Process Automation. It’s called the Automation Station, and we’re excited to offer this new experience! Why Automation Station? Business analysis is a core #AwesomeAdmin skill. It’s the number 1 skill most frequently requested by employers […]

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New #AwesomeAdmin Stories!

Who is an #AwesomeAdmin? We know a lot about what it means to be a Salesforce Admin, and how to become an #AwesomeAdmin, but who are they? You are! We’ve been lucky to meet many Salesforce Admins who have had amazing experiences and career growth and inspire us every day. Admin Stories is our way to […]

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Introducing Salesforce Admin Stories!

We talk a lot about what it takes to be an #AwesomeAdmin, but who are the real Admin Trailblazers? We’ve collected a few great stories from real-life Salesforce Admins in the community to share with you and help inspire you to blaze your own #AwesomeAdmin trail. Amazing Admin stories happen all the time, so we […]

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3 Custom Home Pages You Can Build in Lightning

Are you tired of seeing that “Quarterly Performance Chart” on your home page every time you log in to Salesforce? While that information may be great for your sales users, the rest of your users probably want to see other data more relevant to their job functions. Well, great news! With Summer ‘16, you can […]

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Tips for Passing the Certification Exam

In just a few weeks, I’m taking the Salesforce Admin Certification Exam. Although I’ve been using Salesforce for years, I’ve never taken the leap to get certified. It’s time to get that first certification! How am I preparing for the exam? Prioritize subject areas My incredible fellow Admin Evangelist LeeAnne Templeman shared this study guide […]

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Set Up Your New Salesforce Org in 5 Steps

Editor’s note: This is one of our most popular posts, so we’ve re-published it here it with the latest information and resources. What are the first few things your should do when setting up a new Salesforce org? Thanks to the generosity of the Salesforce Community, I’ve gathered best practices from real-life Admins to help […]

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