We talk a lot about what it takes to be an #AwesomeAdmin, but who are the real Admin Trailblazers? We’ve collected a few great stories from real-life Salesforce Admins in the community to share with you and help inspire you to blaze your own #AwesomeAdmin trail.
Amazing Admin stories happen all the time, so we created a place to highlight and share them with the entire Salesforce community. Part of what makes Salesforce Admins so awesome is openness, willingness to help others, and passion for solving problems, which is why these #AwesomeAdmins shared their stories. We hope their stories not only make you proud to be part of this amazing community, but also inspire new Admins to jump in head first!
What are you waiting for? Take a few minutes and learn about Justice, Kristin, Ben, Jaymee, Drew, and Davina right now! I bet you’ll find something in common with them and get some great ideas as a result, and learn some fun facts along the way. We’ll be adding more stories soon, so stay tuned for more.
Did you become a Salesforce Admin by accident? When was your “ah-ha” moment with Salesforce? What is your favorite part about being an Admin? How has Salesforce changed your career? What advice do you have for other Admins?
As so many MVPs and fellow Admins have urged you to do already, share your story!
Tweet us or DM us @SalesforceAdmns
It’s almost time for the Winter ’27 Salesforce Release. An essential part of every admin’s job is staying on top of the latest Salesforce Releases. Three times a year, Salesforce releases new features and updates to our technology, enabling users everywhere to take advantage of the latest and greatest that our platform has to offer. […]
As Salesforce Admins, we often build Screen Flows to capture answers. But some workflows need to capture something more nuanced: user intent. In these cases, we need to know not only what a user entered, but also whether they reviewed existing information, confirmed it was still accurate, or actively changed it. A standard editable field […]
You shipped an agent. It’s working — and now everyone wants a piece of it. “Can it also handle billing?” “What about account inquiries?” “Can it do onboarding too?” Before long, your focused agent is being asked to do everything at once, and that’s where things get messy. Multi-agent orchestration is how you fix that: […]
