Mike Gerholdt

Mike Gerholdt is the Senior Director of Salesforce Admin Evangelism at Salesforce. He is part of a group of World-class Admin Evangelists who are helping Salesforce Admins realize their dreams by being technology leaders and advancing their careers.

A Declarative-First Approach with Madeleine Coutanceau

This week on the Salesforce Admins Podcast, we’re talking to Madeleine Coutanceau, Global Head of Systems & Processes and Salesforce Administrator at simPRO Software. We learn how her company has taken a declarative-first approach to implementing Salesforce wall-to-wall. Join us as we talk about all the different roles admins have in a business, the importance […]

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Admin Release Countdown: Get Ready for Spring ‘21

It’s time to mark your calendars for the next Salesforce Release, Spring ’21! Here are the most important dates you’ll want to mark in your calendar: December 10: Get early access to the release by signing up for a Pre-Release org Admins can sign up for a Developer Edition environment, chock-full of all the Spring […]

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Shannon Hale on the New Mulesoft Composer

This week on the Salesforce Admins Podcast, we’re joined once again by Shannon Hale, Platform Product Leader at Mulesoft. We learn what Mulesoft Composer is and what it can do, why she’s so passionate about making admins’ lives easier, and what the Shannon Hale Salesforce SWAT Team is. Join us as we talk about what […]

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DreamTX for #AwesomeAdmins

Join us this December for the Dreamforce Trailblazer Experience, aka DreamTX, a virtual space dedicated to demos, luminary sessions, and a whole lot of Trailheart. There will be something for everyone, for every line of business, and for every industry. You’ll see the power of Customer 360, be able to share stories of working in […]

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Einstein Automate for Admins

As Salesforce Administrators, you have access to Einstein Automate: the most complete, intelligent, end-to-end workflow solution on the market. Einstein Automate enables #AwesomeAdmins like you to use low-code tools to build intelligent workflows and leverage data across any system. What is Einstein Automate? Einstein Automate brings together a suite of tools across the Customer 360. […]

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November Monthly Retro with Gillian and Mike

This week it’s our monthly retro, bringing you the highlights from November’s feast of tasty Salesforce content. For this episode of the Salesforce Admins Podcast, we spotlight all the blog posts, videos, and everything else from this month that you won’t want to miss. Join us as we talk about great Salesforce content from November […]

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How to Drive Salesforce Adoption Using Campfires with Mia Pacey

For this week’s episode of the Salesforce Admins Podcast, we talk to Mia Pacey, a Salesforce Admin at Surf Life Saving NSW. She shares how she holds weekly campfires with her users to drive adoption. Join us as we talk about her Trailhead-inspired weekly Salesforce meetings for her users, how she gets executive buy-in, and […]

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Build and Share Your App on the AppExchange with Ariel Ridley

On this episode of the Salesforce Admins Podcast, we sit down with Ariel Ridley, a Customer Support Specialist and PepUp Tech alum. We learn how you—yes, you—can build an app and list it on the AppExchange. Join us as we talk about why it’s so important to get on the phone when you’re troubleshooting, how […]

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From Superuser to Salesforce Admin with Courtney Coen

For this episode of the Salesforce Admins Podcast, we’ve got new Salesforce Admin Courtney Coen. We learn how she set herself up as a superuser and got certified to be a Salesforce Admin, her approach to solving challenges from her users, and why being a Salesforce Admin is one of the most social jobs you […]

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