Move your first group of users to Lightning Experience in 60 days. Learn how Admins like you made the transition, using tried and true steps to evaluate org readiness, prepare features, and get users ready for the new experience. We’ll dive into a customer use-case and highlight how you can apply and modify recommended steps […]
Join our webinar to learn best practices for maximizing user experience and productivity in Service Cloud. Learn from our Salesforce PM and UX service leads on how you as an #AwesomeAdmin can create engaging experiences for your agents and help them solve cases faster with pre-built apps and automation.
Join us as we review the latest features in Reports and Dashboards and learn how to build reports to power a full service dashboard! We covered the basics (like navigating Report Builder and dashboard best practices) in our first webinar and we’ll cover topics like bucketing, conditional formatting, and more in this webinar.
This one-day workshop is designed for Admins of Salesforce orgs currently using Service Cloud. You will see demos of the latest innovations in Lightning Experience for Service from our product management team and get insight into the Service Cloud product roadmap. You will also get hands-on practice evaluating Lightning Experience, using and configuring key features, […]
This one-day workshop is designed for Admins of Salesforce orgs currently using Service Cloud. You will see demos of the latest innovations in Lightning Experience for Service from our product management team and get insight into the Service Cloud product roadmap. You will also get hands-on practice evaluating Lightning Experience, using and configuring key features, […]
Our Spring ’19 release is almost here and we want to make sure you have all the information you need to make the most of all the new features.
Whether automating processes or transitioning to Lightning Experience, change management skills are necessary for success. A little bit of change management wrapped in your projects ensure smooth sailing and create a better experience for your stakeholders, end users, and you.
As a Salesforce Admin, if your org uses triggers, even if you didn’t build them, you need to know how they work.
Trailhead
Learn in-demand skills that lead to top jobs with Trailhead,
the free online learning platform from Salesforce.
the free online learning platform from Salesforce.
Trailblazer Community
Connect, learn, have fun and give back with #AwesomeAdmins across the globe.