Here’s a situation we can all recall: You have to give a presentation, and it’s time to start creating the slide deck. You begin by opening PowerPoint, making a title slide, putting some bullet points on the intro slide, and inserting a cute picture — and then you hit a wall. You give yourself kudos […]
The truth is: You are already doing design tasks. Your process inherently uses design whether or not it’s on your resume. Choosing a layout? That’s user interface (UI) design. Timing newsletters? That’s user experience (UX) design. Aligning color palettes to branding? That’s graphic design. Weaving design considerations into admin decisions has likely become automatic in […]
We’ve got a new episode of “No Silly Questions,” where we get expert answers to any questions you may have about Salesforce. No matter how silly you think your question is, we’ve got an answer! One thing we know is that there’s no such thing as a silly question — especially in the Trailblazer Community, […]
At some point in your admin journey, you will be involved in or lead a project. These two skill sets are in high demand, and the combination of the two creates a powerful and productive duo! But you don’t need to wait for that big project to focus on project management. Every admin can begin […]
“What is business value?” To me, it’s being described as a ‘wizard’ by my Salesforce users and making their lives easier every day by being an #AwesomeAdmin. However, it’s not unusual to hear from people within a company that they don’t actually understand what a Salesforce Administrator does, or how exactly they add value to […]
I enjoy talking with aspiring Salesforce Admins about their Salesforce journeys. One of the first questions I often get asked is, “How did you find your first job in the Salesforce ecosystem?” Honestly, in my case, there was a great deal of luck involved — but as the saying goes, luck is what happens when […]
I knew that I wanted to be involved in business since I was 16 years old. However, I didn’t always know how I would contribute. After earning my bachelor’s degree and MBA in Marketing, I turned to Salesforce to develop technology skills, and this created an immediate opportunity for me to change businesses for the […]
Salesforce Admins from all over the world tuned into the Dreamforce Trailblazer Experience, aka DreamTX, in December. DreamTX — a global, 4-day series of panels, demos, and online learning experiences — featured more than 300 hours of content! Did you catch it all last week? No? Well, DreamTX may be over, but your opportunities to […]
I did not intend to end up in technology. In fact, when I first began, I didn’t even know what Salesforce was. All I knew was, as a recruiter for the power industry, we were doing things the hard way. We hired contractors for short-term projects and kept track of each contractor’s qualifications via Outlook […]