Lizz Hellinga

Lizz is a Sales Operations Professional and 2x certified Salesforce.com Administrator who enjoys separating people from their spreadsheets and uncovering ways to increase the performance of our sales organization.

In-App Guidance Walkthroughs from Salesforce Labs

🧐 Did you know that you can now quickly guide your end users as they adopt change and new features where and when they need it most while in the flow of work? Predefined walkthroughs are the fast and low code way to support change management and adoption within your org. In this video you […]

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Guide Your End User Where & When They Need It

Did you know 🧐  that you can now support your end-users as they adopt change and new features where and when they need it most while in the flow of work? In-App Guidance is the low code way to support change management and adoption within your org. It’s sure to become a key part of […]

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Enable Case Merge to Support Cleaner Data in Your Org

Did you know 🧐 with the Spring ’20 Release, Admins can now empower their end-users to merge cases? This will help your Customer Service agents consolidate duplicate cases. It will also support clean data and accurate case history about your clients. In this video you will learn: How to enable case merge in your org […]

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Overview of the Lightning Report Builder

The Lightning Report Builder is powerful, and there is so much functionality available to you and your users. Let’s review the Lightning Report Builder interface in detail to uncover some of those hidden gems 💎 ! We’ll use a sample Opportunity Pipeline report as an example to walk through and highlight some of the useful […]

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Learn MOAR with Summer ’20 Release Highlights for Admins

Join us and discover the new Summer ’20 Release features for admins and developers. We know each release brings with it lots of amazing, new functionality and there can be a lot to digest. With Learn MOAR, we’re packaging the release and bringing it to you in manageable, bite-sized pieces. Learn MOAR It’s easy to […]

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Dear Salesforce Admin, You are a Project Manager

Have you ever created a workflow? Developed end-user training? Built a custom dashboard? Do you often listen to business problems and design a way to solve them in Salesforce? If you are nodding yes to any of these, then you were using project management skills. You may be wondering what exactly I mean by project […]

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