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By: Tag: Career + Leadership

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Agentforce Decoded: Skill up in 5 Minutes or Less

Agentforce Decoded: Skill Up for the Agentic Era in 5 Minutes or Less

The role of the Salesforce Admin is evolving from managing a platform to governing a digital workforce. But we know that as an admin, your “to-do” list is already miles long. That’s why we created Agentforce Decoded—a series of high-impact technical walkthroughs designed to respect your schedule. ⚡ Series spotlight: Learning at admin speed Every […]

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How Salesforce Admins Govern the Agentic Enterprise

From Flows to Decisions: How Salesforce Admins Govern the Agentic Enterprise

For years, Salesforce Admins have been the stewards of automation. We build flows to move records, approval processes to slow things down, and guardrails to ensure the system does exactly what the business asked—and nothing more. Agentic AI changes that relationship. When you introduce agents into your org—especially agents that can reason, remember, and act—you’re […]

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How Agentforce Service Assistant helps Admins Lead with AI

How Agentforce Service Assistant Helps Salesforce Admins Become AI Leaders

As Salesforce Admins, we’ve always been trusted with the hard stuff: business process, system integrity, and outcomes the business can rely on. We’re the ones who translate how work should happen into systems that actually make it happen—securely, consistently, and at scale. In 2026, that responsibility isn’t going away. It expands. There’s a difference between […]

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A promotional graphic for the Salesforce Admins Podcast featuring a cartoon goat character wearing headphones and holding a smartphone. The main headline reads, "How Can Admins Influence the Salesforce Product Roadmap?" followed by the text, "Podcast with Rebecca Sherrill and Shelly Erceg."

How Can Admins Influence the Salesforce Product Roadmap?

Today on the Salesforce Admins Podcast, we talk to Rebecca Sherrill, VP, and Shelly Erceg, Product Leader, both on the Salesforce Research and Insights team. Join us as we chat about the newest updates to IdeaExchange, including RoadmapExchange and Idea Insights, and why now is the perfect time to get involved. You should subscribe for […]

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The Gift of the Admin

Today on the Salesforce Admins Podcast, a holiday fable. The Gift of the admin Once, in a company not unlike yours, There was an Admin named Riley— The kind of Admin who could fix a broken report Before the requestor even finished explaining it. Now, every season brought its own challenges. Deadlines, new features, odd […]

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What Skills Transfer Well Into a Salesforce Admin Career?

Today on the Salesforce Admins Podcast, we talk to David Simpson, Salesforce Administrator at the 1916 Company. Join us as we chat about how he got into the ecosystem and what skills transfer well into a Salesforce Admin career. You should subscribe for the full episode, but here are a few takeaways from our conversation […]

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The TDX 2026 Call for Participation is Now Open

Your TDX 2026 Moment Starts Here: Submit Your Session

Every year, TDX brings together the builders—the admins, developers, architects, IT leaders, and Slack pros who aren’t just imagining the future of work; they’re actively shaping it. And TDX 2026 is already on track to be where the technical content gets sharper, the demos go deeper, and the ideas you hear on stage spark real […]

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