LeeAnne Rimel and Ruchi Kumar in a new episode of "Expert Corner."

Expert Corner: Get Started with Incident Management with Product Manager Ruchi Kumar


“Expert Corner” is an interactive video series made for our #AwesomeAdmin community. Each episode features Salesforce Product Managers and experts sharing new and upcoming features and functionality for admins.

Join us for an “Expert Corner” chat with Senior Manager of Product Management, Ruchi Kumar. We’ll be discussing how admins can get started with the new Salesforce Incident Management framework in Service Cloud.


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How I Solved It on a computer monitor

How I Solved It: Now Available on Salesforce+ and YouTube

We’re excited to announce that the Salesforce+ series, “How I Solved It,” is now also available on the Salesforce Admins YouTube channel! Launched earlier this year on our free streaming service, Salesforce+, this new, five-part series is a special edition of the popular “How I Solved It” series already available on YouTube. Hosted by Principal […]


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