A Salesforce Admin’s Guide to TDX 2025

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Join the Trailblazer Community as we come together again for TDX 2025, happening March 5-6 in San Francisco and streaming on Salesforce+!

This year, it’s all about harnessing the power of artificial intelligence (AI), with Agentforce leading the way to help admins unlock AI’s full potential. With two full days of hands-on workshops and incredible technical sessions, TDX is the perfect opportunity to become an Agentblazer, build your first agent, and lead AI transformations at your company.

Excited? So are we! Keep reading to discover everything in store for you at TDX ’25, whether you’re joining us in person or tuning in on Salesforce+, and plan your perfect TDX schedule.

Before TDX: Join the Hackathon to get hands-on with Agentforce

The AI agents era is here. Lead the way by learning today’s critical skills and getting hands-on with Agentforce at the TDX Agentforce Hackathon, taking place March 3-4, 2025, right before TDX. 

Build innovative agents, collaborate with your fellow Agentblazers, and enter for a chance to win exciting prizes including a US $100,000 Grand Prize. See Official Rules.

Add the Hackathon to your TDX experience today. To register, select the TDX Hackathon package during the TDX registration process or log in, navigate to the Agentforce Hackathon section, and click Add Hackathon. Spots are limited, register today!

Hackathon add-on option on TDX registration page

Attend the TDX Main Keynote and True to the Core

You don’t want to miss these two essential sessions. Add them to your agenda now!

TDX Main Keynote

Become an Agentblazer with Salesforce and discover how to bring humans and agents together to drive customer success. The main keynote is a can’t-miss session.

📅Mark your calendars: Wednesday, March 5 at 10:00 AM PT
✔️ Add to your agenda
💻 Watch on Salesforce+

True to the Core at TDX 2025

Hear directly from Co-founder and CTO Parker Harris and product leaders as they share highlights from our product roadmap and answer your questions live in a Q&A session. 

📅Mark your calendars: Wednesday, March 5 at 2:30 PM PT
✔️ Add to your agenda

Key spaces every admin should visit

Campground

Located in Moscone West (where you’ll pick up your conference badge), the Campground features exciting content that’s geared toward you, Awesome Admins! Here you’ll find product demos, technical sessions, and fun hands-on training and other activities. You’ll have the chance to connect with community members and Salesforce experts, and even take advantage of free Salesforce Certification opportunities. 

Camp Trailhead

Stop by Camp Trailhead to complete Trailhead badges and hands-on challenges. It’s the perfect place for admins to dive into Agentforce, with expert guidance available to support you every step of the way.

Platform Park

Go deeper on topics like Flow Builder and other AI-powered apps and automation, with demos led by Salesforce product experts.

Must-see sessions for Salesforce Admins

There are more than 400 in-depth technical sessions and workshops to choose from at TDX25. The Admin track offers a mix of 20-minute theater sessions and 30- to 40-minute breakout sessions. In theater sessions, you’ll experience a concise and informative session introducing a specific topic. Whether it’s tips and tricks or a how-to presentation, you’ll get the essentials in a quick and engaging way. In the breakout sessions, we’ll focus on a specific product or solution followed by a Q&A. 

For Awesome Admins, there will be 21 breakout sessions and 35 theater sessions. With so many incredible sessions to attend, some will be repeated to ensure the most popular ones happen more than once. Plus, several sessions will be recorded and available to watch anytime on Salesforce+!

Here are some of our highly recommended theater and breakout sessions we think you’ll enjoy. To see all sessions tagged for admins, head to the TDX session catalog, select Role in the left navigation and check “Administrator.”

admin sessions at TDX

A Beginner’s Guide to Agentforce

What to expect: This beginner-friendly session explores autonomous AI agents, natural language understanding, and real-time insights to transform customer support and team efficiency.

Add this session to your agenda

Optimize Agentforce Success with Analytics

What to expect: Drive business outcomes and continuous improvement for all agents with Agentforce and Tableau Einstein. Learn how you can proactively monitor and optimize agent performance.

Add this session to your agenda

Simplify Building New Flows with Agentforce for Flow

What to expect: Learn how you can save time by describing what you want to automate and letting Agentforce build you a draft flow to get you started with your automation.

Add this session to your agenda

Build Smarter Agents Using Prompt Builder and Flows

What to expect: Learn how to use Prompt Builder and Flows to create bespoke agents by defining topics and custom actions. Use these tools to power Agentforce to deliver smarter, more efficient AI-driven responses.

Add this session to your agenda

5 Easy Steps for Secure Agentforce Implementation

What to expect: Secure your Agentforce. Balance innovation and security with robust authentication, data governance, and best practices to maintain trust in AI-powered automation.

Add this session to your agenda

Demo to Deployment: Engaging Stakeholders with Agentforce

What to expect: Learn how to demo Agentforce to stakeholders, host collaborative discussions on how agents and AI can successfully work in your organization and manage an Agentforce implementation.

Add this session to your agenda

Agentforce Testing Center

What to expect: Learn how to test your agents using the new Agentforce Testing Center.

Add this session to your agenda

Prompt Builder 101: Craft Effective Prompts for Success

What to expect: Learn to create effective prompts using Salesforce’s Prompt Builder. This session covers best practices, common pitfalls, and real-world examples to enhance your AI application’s performance.

Add this session to your agenda

Getting Started with Data Cloud Sandbox

What to expect: Discover the basics of Data Cloud Sandbox. Learn setup, key features, and best practices to manage your Data Cloud Sandbox effectively. Perfect for beginners looking to use the power of sandboxes.

Add this session to your agenda

The Future of User Management

What to expect: Join Salesforce product managers as they walk through their vision for user management — from enhancing user access within setup to exploring how AI will start to help with troubleshooting.

Add this session to your agenda

Automate with AI: Prompt Builder, Flow, and Slack

What to expect: Learn how to boost productivity with no-code automation. Empower your teams with real-time information by sending AI-enhanced Salesforce data into Slack through Prompt Builder.

Add this session to your agenda

Mastering the Craft: Effective Gen AI Prompt Templates

What to expect: Learn the art of crafting powerful generative AI prompt templates. Get key strategies to design templates that deliver better results, empowering you to harness LLMs effectively.

Add this session to your agenda

New this year: Reserve your seat

Choose your favorite sessions and save your spot. For breakouts, hands-on trainings, and certifications, we’ll hold your seat until 10 minutes before your session’s start time. After that, we’ll open seats to drop-in attendees. Theater and campfire sessions don’t take reservations and are seated on a first-come, first-served basis. For more information about reserved seating, visit the session catalog

More things for admins to look out for 👀

Start the Road to TDX Quest

Get ready for TDX by completing the Road to TDX Quest on Trailhead, available now through March 4, 2025. Discover the tools you need to succeed and make the most of your time at TDX. Check out the Trailhead Quests page for full details. (*Official rules apply.)

Maximize your learning at TDX Bootcamp

Jumpstart your learning with TDX Bootcamp! From March 2-4 (right before the event), dive into 3 days of immersive learning across eight role-based tracks, with the chance to take a Salesforce Certification exam at the end. Arrive at TDX ’25 with a new certification and plenty of new professional connections.

Interested in TDX Bootcamp? Learn more and register here.

Dive into agent building at the Agentforce Theater

There will be even more admin-relevant content in the Agentforce Theater, with three repeating sessions back-to-back throughout the event. 

🚀Remember to add the Agentblazer Showcase to your agenda. In this exciting session, admins and developers will demo their best custom agent use cases. Get inspired by real agent examples you can bring back to your own organization.

Sign up for an Agentforce consultation

Agentforce Consultations offer one-on-one sessions with Salesforce experts to help you build, customize, and test your Agentforce in just minutes. You can schedule an appointment in advance through the attendee portal in your TDX registration or, if you prefer, stop by the Agentforce Consultation area anytime to sign up on the spot.

Join the fun at the Trailblazer celebration

We’re planning an amazing night of entertainment, reception, networking, and awesome fun for all paid conference attendees. Join us for the TDX Celebration happening on March 5 from 6-9 PM PST at the Masonic Auditorium. Shuttles will be provided to and from Moscone Center. Appetizers, beer, wine, and non-alcoholic drinks will be provided. A TDX 2025 badge is required for entry to the Trailblazer celebration.

Explore the Developer Track

Looking to diversify your agenda at TDX this year? Check out all of the can’t-miss technical content for developers. Explore the Developer’s Guide to TDX for all the details.

Get ready for TDX 2025

TDX has always been one of our most highly anticipated events, bringing together Trailblazers from all over the globe to connect, learn, and exchange ideas. This year, we’re even more excited as you embark on your journey to become Agentblazers, joining forces to innovate and inspire!

If you can’t be there in person, we’ve got you covered. Select sessions will be live-streamed on Salesforce+ during both days of the event. There will be 35+ hours of live broadcast technical sessions and deep-dive connected content to enjoy. In addition to the live experience, this year, 100+ hours on-demand sessions will be available and packed with exclusive content and moments after the event.

✅ Take these steps to prepare

  • Register to attend now if you haven’t already. Bonus: Add the TDX Hackathon package to your registration. 
  • Start building your perfect TDX agenda now with Agenda Builder. Refer to the sessions in this post to guide you. 
  • Prepare for TDX by completing the Road to TDX Quest on Trailhead, available now through March 4, 2025. See the Trailhead Quests page for full details. (*Official rules apply.)
  • Download the Salesforce Events app, your go-to companion for the onsite event experience. Use it to follow your schedule, view the event map, and get important event info. Download it in the Apple App Store or the Google Play App Store.
  • If you’re not able to attend in person, be sure to register and watch on Salesforce+
  • Follow along on X and LinkedIn for TDX updates.
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