Eliza Riley

Eliza joined the Salesforce Admin Marketing team as Content Manager in 2024. As a lifelong writer, Eliza builds on her passion for content creation and marketing strategy to enable, empower, and elevate Awesome Admins. In her free time, she enjoys reading, listening to podcasts, and spending time in the outdoors with her friends, family and dog, Summit.

5 Ways Admins Leveled Up in 2025

5 Ways Salesforce Admins Leveled Up in 2025—And What’s Next

2025 was a year of learning, experimentation, and celebration for Salesforce Admins. You strengthened your skills, explored your org in new ways, and connected with a thriving global community of peers. But more than anything, this year was about opportunity: the chance to step into a more strategic, high-impact role as automation and AI take […]

READ MORE
Be release ready for Spring '26

Admin Release Countdown: Get Ready for Spring ’26

Are you ready, Awesome Admins? It’s almost time for the Spring ’26 Salesforce Release! An essential part of every admin’s job is staying on top of the latest Salesforce Releases. Three times a year, Salesforce releases new features and updates to our technology, enabling users everywhere to take advantage of the latest and greatest that […]

READ MORE
The Salesforce Admin’s Guide to Dreamforce 2025

The Salesforce Admin’s Guide to Dreamforce 2025

Calling all Awesome Admins! Dreamforce 2025 is your moment to build boldly and help shape the future of the Salesforce platform. Join us October 14-16, 2025, in San Francisco—or tune in on Salesforce+—to unlock unprecedented success with the power of trusted AI, real-time data, and CRM. Dreamforce is where admins become strategic leaders, expand their […]

READ MORE
Finding Your First Agentforce Win as a Salesforce Admin

Finding Your First Agentforce Win as a Salesforce Admin

As a Salesforce Admin, the potential of AI is huge, and Agentforce puts that power directly in your hands. But with so many possibilities, the biggest question is often the simplest: Where do I begin?  If you’re exploring how Agentforce fits into your org, or even a specific project, you might find yourself wondering how […]

READ MORE
use cases from the agentforce virtual hackathon

Agentforce in Action: Use Cases From the Agentforce Virtual Hackathon

The Agentforce Virtual Hackathon challenged participants to build real-world solutions using the Agentforce platform. Builders from across the Trailblazer Community came together to use tools that brought their ideas to life, including those especially relevant for Salesforce Admins, like Prompt Builder, Flow, and Slack integrations. We’re highlighting a few of the most impactful, creative, and […]

READ MORE