Eliza Riley

Eliza joined the Salesforce Admin Marketing team as Content Manager in 2024. As a lifelong writer, Eliza builds on her passion for content creation and marketing strategy to enable, empower, and elevate Awesome Admins. In her free time, she enjoys reading, listening to podcasts, and spending time in the outdoors with her friends, family and dog, Summit.

The Salesforce Admin’s Guide to Dreamforce 2025

The Salesforce Admin’s Guide to Dreamforce 2025

Calling all Awesome Admins! Dreamforce 2025 is your moment to build boldly and help shape the future of the Salesforce platform. Join us October 14-16, 2025, in San Francisco—or tune in on Salesforce+—to unlock unprecedented success with the power of trusted AI, real-time data, and CRM. Dreamforce is where admins become strategic leaders, expand their […]

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Finding Your First Agentforce Win as a Salesforce Admin

Finding Your First Agentforce Win as a Salesforce Admin

As a Salesforce Admin, the potential of AI is huge, and Agentforce puts that power directly in your hands. But with so many possibilities, the biggest question is often the simplest: Where do I begin?  If you’re exploring how Agentforce fits into your org, or even a specific project, you might find yourself wondering how […]

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use cases from the agentforce virtual hackathon

Agentforce in Action: Use Cases From the Agentforce Virtual Hackathon

The Agentforce Virtual Hackathon challenged participants to build real-world solutions using the Agentforce platform. Builders from across the Trailblazer Community came together to use tools that brought their ideas to life, including those especially relevant for Salesforce Admins, like Prompt Builder, Flow, and Slack integrations. We’re highlighting a few of the most impactful, creative, and […]

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Agentforce use cases from the Agentblazer Community

Community-Crafted Agentforce Use Cases To Customize for Your Org

At TDX 2025, Agentblazers came together to demonstrate what happens when creativity meets artificial intelligence (AI). The Agentblazer Showcase featured Salesforce Admins and community members who built innovative Agentforce solutions to solve real business challenges. Each had just four minutes to demo their use case—and they delivered. These builds didn’t just show what’s possible with […]

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Get inspired by these Agentforce use cases for admins

4 Inspiring Agentforce Use Cases for Salesforce Admins

The best way to truly appreciate the power of Agentforce—and get inspired to build your own intelligent agents—is by exploring real-world use cases. The recent Agentforce Hackathon in NYC delivered just that: dozens of examples showcasing what you can achieve with this tool, from optimizing logistics costs to streamlining education and more.  During the competition, […]

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A Salesforce Admin’s Guide to TDX 2025

Join the Trailblazer Community as we come together again for TDX 2025, happening March 5-6 in San Francisco and streaming on Salesforce+! This year, it’s all about harnessing the power of artificial intelligence (AI), with Agentforce leading the way to help admins unlock AI’s full potential. With two full days of hands-on workshops and incredible […]

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