Did you know you can use features like Dashboard Filters to create Dashboards more quickly, track the right data, and make your Dashboards reusable? Salesforce Dashboards are a key tool to drive End User adoption, Executive engagement, and productivity within your company. Dashboards are also a helpful place to summarize and understand sets of data. […]


We’ve been talking about the new, easier, faster Flow Builder that’s available in Spring ‘19 and now that it’s here, we want to provide some tutorials to help you ramp up. These are designed to work well both as an introduction to Flow for someone who has never used it and as an introduction for […]

While it may seem that artificial intelligence is a future state, it’s here now. AI is deeply embedded in our personal lives, from the recommendations Amazon gives us when we’re shopping, to Gmail finishing sentences before we’re able to type them! Business is following rapidly, leveraging AI to improve efficiency and customer experience. Salesforce Einstein […]

At every event the Admin team goes to we like to share as much of the experience as possible with the whole Ohana. We stream sessions by #AwesomeAdmins, we host interviews, and we share pictures and stories throughout the event so #AwesomeAdmins everywhere could learn, connect, have fun, and give back no matter where they […]

The best part about the Admin Track at Dreamforce? It’s for Admins, by Admins. And this year’s track was no exception. With a record-breaking 127 sessions, the #AwesomeAdmin Ohana had chances to learn, connect, have fun, and give back—all while attending theater or breakout sessions! And now, no matter where you are in the world, […]

The best part about the Admin Track at Dreamforce? It’s for Admins, by Admins. And this year’s track was no exception. With a record-breaking 127 sessions, the #AwesomeAdmin Ohana had chances to learn, connect, have fun, and give back—all while attending theater or breakout sessions! And now, no matter where you are in the world, […]

The best part about the Admin Track at Dreamforce? It’s for Admins, by Admins. And this year’s track was no exception. With a record-breaking 127 sessions, the #AwesomeAdmin Ohana had chances to learn, connect, have fun, and give back—all while attending theater or breakout sessions! And now, no matter where you are in the world, […]

In the Salesforce Admins Webinar: “Advanced Automation with Flows and Custom Metadata Types,” I described what custom metadata types were, their benefits, and why #AwesomeAdmins should use them in their configuration. I also presented a real-life use case for automatically assigning and removing users to a public group based on profile, and walked through the […]

Change is hard, and helping end-users understand the value of Lightning takes smart planning, change management and training. So this summer the Lightning Adoption team at Salesforce released a lot of great features to help you drive adoption of Lightning. After 100s of conversations and feedback from customers and our internal Admin team, we have […]