Webinar: Processes Drive Solutions

Being a Salesforce Admin is so much more than being a technology expert. We also have to be great business analysts.

Our job is to match business needs with technology that improves processes and helps the company function better.  Admins should be able to evaluate the scenario objectively and make proactive recommendations for improving the business process before bringing technology into the mix.

Key Takeaways:

• Produce better solutions by putting the emphasis on requirements
• Incorporate the basics of process improvement into your strategies
• Turn functional processes into refined solutions