This week on the podcast we’re speaking to Kathy Baxter, a Principal User Researcher and Kristen Muramoto, a Senior Product Designer. You may remember Kathy and Kristen from their amazing presentation on Social Customer Service at Dreamforce. They’re here to offer lots of relevant insights, best practices, and tips for marketers and admins alike. More […]
This week on the podcast we are speaking to newly minted product manager Vladimir Gerasimov about Global picklists and some of the exciting things we can expect in 2017. A former software engineer at Microsoft and Salesforce engineer, Vlad is now the product manager of Global picklists at Salesforce. He understands the ubiquity of picklists […]
This week on the podcast we talk to Luis Suarez who is a Chief Emergineer, People Enabler and Charter Member of Change Agents Worldwide. He is a well seasoned Social / Open Business evangelist and 2.0 practitioner with over 15 years of experience on knowledge management, collaboration, learning, online communities and social networking for business. Since February […]
This week on the podcast we talk to Principle Customer Success Manager, Kevin Richardson. Kevin shares with us a great approach that he uses with customers to understand features and functionality by asking Why. While this may sound simple this is a powerful way to understand feature requests. Kevin also gives us a great example […]
This week on the podcast we are getting you ready for Dreamforce by looking at how you can make great reports! Krystal Carter’s session on Reporting 101: Understanding the How, What, and Where- will help you dive deep into understanding what reports your users really want! More about Krystal’s session: Go from Reporting Rookie to a Metrics Magician. […]
This week on the podcast we are getting your ready for Dreamforce by focusing on awesome adoption numbers. To do that we chat with Salesforce Admin presenter Louise Lockie. Louise is presenting in the Admin theater and in a breakout session about Adoption. Louise is super passionate about adoption and has really great tips for Admins […]
This week on the podcast we are getting you ready for Dreamforce by focusing on managing user permissions with a Governance Strategy. Now I know this sounds like a lot to tackle but Justice Sikakane is a pro and he gives us great insight into how important it is to manage user permissions effectively. We also have […]
This week on the podcast we kick off our countdown to Dreamforce 2016 series where we are highlighting a few of the new AwesomeAdmin presenters and their sessions at Dreamforce. To get us in the collaborating mood we chat with Sarah Grove, aspiring Salesforce guru from Council Bluffs Iowa. Sarah gives you insight into her […]
This week on the podcast we talk to David Giller who is solving common challenges for large companies. David specializes in training end-users for organizations. Which as we all make the transition to lightning and the new Summer ’16 release is super important for Admins to learn about. In this episode David discusses his strategies […]
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