As an Admin connected devices and IoT can be an overwhelming idea. Don’t get me wrong, it’s supercool, but how do we go about it? In this episode we talk to Andrew Haun who helped connect his equipment dealership in the middle of Nebraska to his customers. This story is amazing. Andrew was able to […]
Coming off a stellar week of TrailheaDX we sit down with Samantha Ready and Kieren Jameson who were key in helping to launch Superbadges! Superbadges are real-world, hands-on challenges that showcase your Salesforce skills. Superbadges show that you can take what you’ve learned and apply it to advanced, real-world business requirements. Level up your career with […]
This week Gillian and LeeAnne take over the podcast for our second interview in Germany! That’s right, the podcast has gone international and they talk to Alan Thomas Payne, solo admin. Alan is a long time listener of the podcast and shares with us how he is overcoming cultural differences with his users to help them succeed […]
This week Gillian and LeeAnne take over the podcast for our first interview in Germany! That’s right, the podcast has gone international and we talk to Alexander Salatzkat, Head of CRM at Carl Zeiss Group and his developer Florian Piel, IT Consultant/Developer. Alex and Florian give us insight into how Admins and developers partner to […]
When I first started as a Salesforce Admin I was “the person” to talk to about Salesforce. Which meant my days were jam-packed with meetings, training sessions, process discussions, and yes- password resets. I had a mountain of work to do and never enough hours in the day to accomplish it. Then I realized I […]
This last weekend I re-watched Apollo 13. I love that movie and from what I’m told it’s a great retelling of that moment in history. One scene that struck me and inspired this post is a speech by Gene Kranz (Ed Harris), where in a room full of disagreeing engineers he says: “Let’s work the problem […]
As a Salesforce Admin there is nothing more frustration than low adoption rates. You have helped to build the vision and see the use cases that the application can solve, but ultimately your users are blinded by the technology. So you work with Management to offer carrots and decide on sticks, you spend time doing […]
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