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Myth Busting: Five Common Misconceptions about Person Accounts

Salesforce is best known for its leadership position in B2B, but it also offers powerful solutions in B2C and for our customers who sell to individuals. The core feature for using Salesforce to manage B2C relationships is the “Person Account.” This feature has been around for quite a while, and thousands of organizations are using […]

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Pro Tip: Tailor the Activity Timeline for Your Lightning Experience Users

This post is the first in the Lightning Experience Pro Tip blog series. Tune in for help integrating your org’s data and business-critical customizations with the productivity-enhancing features in Lightning Experience. We’ll look at ways to avoid common gotchas and work around some of the issues that may have you stumped. With the activity timeline in […]

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What Einstein Means for Salesforce Admins

This week we are honored to be speaking to product marketer, Ayori Selassie, about Salesforce Einstein. Ayori’s passion for her work with Salesforce is infectious and invigorating. As Ayori says, “I freaking love my job!” We are so excited to hear what she has to say about Salesforce Einstein — an exciting advancement in artificial […]

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How Trailhead Stays Weird with Lauren Grau & Dana Hall

Today on the Salesforce Admins Podcast we’re speaking to a couple of original members of Team Trailhead: Lauren Grau and Dana Hall. Lauren does all of the fantastic marketing for bigger campaigns on Team Trailhead, and Dana is (as many of you know) the Twitter voice of Team Trailhead. Join us as they give us […]

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Implementing Salesforce with Alexander Salatzkat

This week on the Buttonclick Admin podcast, we are speaking with Alexander Salatzkat, Head of CRM at Carl Zeiss Vision about the process of implementing and integrating Salesforce CRM into your business and of course how the role of the Salesforce Administrator is essential to the success of such an implementation.….and we’re speaking in German! […]

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