This last weekend I re-watched Apollo 13. I love that movie and from what I’m told it’s a great retelling of that moment in history. One scene that struck me and inspired this post is a speech by Gene Kranz (Ed Harris), where in a room full of disagreeing engineers he says: “Let’s work the problem […]
“Can you spend an hour or two getting so-and-so up to speed on Salesforce”? I would have to say that sentence is my number two pet peeve next to “Can you dump this in Salesforce?”. But that aside, what do you do when you need to swap out Admins or bring a new Salesforce Admin […]
Last week I was listening to Shell Black on the Button Click Admin Podcast and something that was said really resonated with me. Shell Black was talking about the differences between an “order taking admin” and that of a consultant. I immediately started to think when admins make that progression from just doing what they’re […]
This year I had the pleasure of collaborating with Jared Miller to rethink what it means to be a successful Salesforce Admin and what habits Admins should be following. Our approach was a bit different than in previous years, rather than just adding more habits we took a look at the habits I had proposed […]
Shortly before Dreamforce 2013, Salesforce announced that it will launch a new certification verification page on certification.salesforce.com. In addition to the new page launch they also rolled out new logos. I’d like to focus on what this change- the addition of a new Salesforce certification verification page means for you and for your company. Transparency is […]
By far the most popular questions I get emailed to me are around Salesforce Certifications and how to study for the exams. While I’ve been lucky that for each of my three certifications I’ve been able to go to a Salesforce Admin or Developer course. Right now I’m working to getting my Sales and Service Cloud […]
I’m here to tell you don’t have to be a rockstar in the Salesforce community to land your dream Salesforce.com Admin job. Whether you are new to Salesforce or an experienced Admin looking to get a better position I have 5 tips you need to check off your list before you start shopping around. And […]
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