Cheryl Feldman

Cheryl Feldman is a Senior Director of Product Management at Salesforce covering both User Access and the future of Setup which is now powered by Agentforce! Cheryl has been at Salesforce for just over four years and prior to that Cheryl was a customer for over 18 years. Cheryl is a fierce advocate for admins and when she’s not working she loves spending time with her family and her dog Chloe.

Introducing Setup Powered by Agentforce

Introducing Setup Powered by Agentforce: Your New Admin Superpower

Hello, Awesome Admins! I’m excited to tell you about how we’re improving Setup with the power of Agentforce (pilot at Dreamforce 2025). This will make your life easier by helping with key tasks like managing users, creating objects and fields, troubleshooting user access issues, summarizing Help & Training, and navigating you to the right Setup […]

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User management enhancements Winter '25

User Management Enhancements | Winter ’25 Be Release Ready

Winter ’25 is almost here! Learn more about user management and check out Be Release Ready to discover more resources to help you prepare for Winter ’25. We’re continuing to innovate in Setup starting with user access and user management. We have several exciting enhancements in store for Winter ’25–many thanks to your feedback and […]

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The future of user management.

The Future of User Management | Summer ’24 Be Release Ready

Summer ’24 is almost here. Learn more about user management below and check out Be Release Ready to discover more resources to help you prepare for this release.  Welcome to a new era of user management! At Salesforce, we believe in the power of community-driven innovation. Your feedback as Trailblazers is invaluable—it’s the compass that […]

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Permissions Updates

Permissions Updates | Learn MOAR Spring ’23

Author’s note: You likely noticed that the official announcement about the End of Life (EOL) of permissions on profiles was never sent out. We’ve decided to no longer enforce the End of Life of permissions on profiles for Spring ’26. We realized, thanks to all the Awesome Admin feedback we’ve received, that we first have […]

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Trees and greenery next to Cloudy holding a megaphone.

The Future of User Management

This post is a follow-up to a packed session we held at #DF22 called “The Future of User Management.” We want to provide a summary of the session for those of you who weren’t able to get into the session due to room capacity or weren’t able to attend Dreamforce in person. Our session at […]

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Cloudy standing with a laptop next to text that says "Admin Best Practices User Management."

Admin Best Practices for User Management

Editor’s note: This post was updated on December 7, 2023, with the latest information and resources. Managing users is a core Salesforce Admin skill. One component of this skill is ensuring that all users have access to the right data so they can do their jobs. Another component is data security. As admins, we must […]

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Ruth and Cloudy having a picnic next to text that says "Learn MOAR: #5 Event Monitoring."

Learn MOAR in Spring ’22 with Event Monitoring

Follow and complete a Learn MOAR Spring ’22 trailmix for admins or developers by March 31, 2022, 11:59 p.m. PT, to earn a special community badge and enter for a chance to win one of five $200 USD Salesforce Certification vouchers. Learn how to participate and review the Official Rules by visiting the Trailhead Quests […]

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