Everyone’s excited about Lightning Experience. While activating Lightning Experience is literally a flip of the switch, Admins should know that there is a bit of homework that needs to be done before activation. So, how do you know if Lightning Experience is ready for your org? We first need to understand the basics. Lightning is […]
So, you’ve inherited an undocumented org…now what? You’ve started a new job. (Congrats!) You’re volunteering for a non-profit. (Go you!) You’re a consultant who’s just started working with a new client. (It begins!) You ask your new boss/supervisor/manager for the documentation of the Salesforce org and you get a blank stare and a shrug. Oh […]
I recently read a very interesting article about the behind-the-scenes truths in sales and it inspired me think about the truths of consulting. Having worked on a few consulting projects, I reached out to the Cloud for Good team who has worked on hundreds of implementation projects and here is what they came up with: 1. We […]
Steve Williams is a Cloud Solutions Architect for a global high tech firm and has been working with Salesforce as a Business Analyst and Admin for 7 years. He is the leader of the Kitchener User Group up there in Canada and is a huge fan and advocate of the Salesforce Community. His non-Salesforce time […]
What an exciting weekend this has been. I decided I needed a new hobby and went old-school. I actually stopped by a Radio Shack store and bought a starter Arduino kit. For most of us (including me) the Dreamforce 2013 keynote was one of the first times we understood how the connection between software and […]
By far the most popular questions I get emailed to me are around Salesforce Certifications and how to study for the exams. While I’ve been lucky that for each of my three certifications I’ve been able to go to a Salesforce Admin or Developer course. Right now I’m working to getting my Sales and Service Cloud […]
‘For the second part of the Salesforce Visual Workflow tutorial, I’ve asked Keith Sadler, Consultant (and Flow guru) from Appirio to return and expand on some really cool functionality and advanced features. We are going to build off of the original Flow that was designed for creating a Case from a Lead record that was accidentally […]
“Last week I introduced you to fellow Salesforce MVP Brian Kwong. He is the Salesforce Wizard and has the hat to prove it. He has been a Salesforce Administrator for six years. In addition to being a ButtonClick Admin, Brian also utilizes Salesforce Apex and Visualforce. You know he is a driven MVP because he took […]
Knowing your data tools is a ButtonClick Admin habit, and it goes without saying that I love the Excel connector– I’ll be having Ron Hess on the ButtonClick Admin podcast very soon. And while I haven’t neglected the Salesforce Workbench I’ve always wanted to have someone who can adequately give it the justice it deserves. […]
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