Welcome to a new series on the Salesforce Admins blog called “How I Solved This.” In this series, we will do a deep dive into a specific business problem, and share how one #AwesomeAdmin chose to solve it. Once you learn how they solved their specific problem, you will be inspired to try their solution […]

No matter who you are – a beginner admin or an advanced admin – creating robust documentation is important. Documenting your unique & customized business processes will help, not only your users and colleagues, but it will be a lifesaver for ‘future you’. If you have a hard time remembering what you had for breakfast today, […]

So, you’ve inherited an undocumented org…now what? You’ve started a new job. (Congrats!) You’re volunteering for a non-profit. (Go you!) You’re a consultant who’s just started working with a new client. (It begins!) You ask your new boss/supervisor/manager for the documentation of the Salesforce org and you get a blank stare and a shrug. Oh […]