The Salesforce Winter 15 release was packed with exciting new features for Admins- Lightning Process Builder, Data.com Duplication, and many more. There is one you shouldn’t overlook and that is the Salesforce1 Wizard. If you listen to the ButtonClickAdmin Podcast you have heard Gillian say numerous times that “Admins live in the setup menu” so […]
Steve Williams is a Cloud Solutions Architect for a global high tech firm and has been working with Salesforce as a Business Analyst and Admin for 7 years. He is the leader of the Kitchener User Group up there in Canada and is a huge fan and advocate of the Salesforce Community. His non-Salesforce time […]
As a Salesforce Admin there is nothing more frustration than low adoption rates. You have helped to build the vision and see the use cases that the application can solve, but ultimately your users are blinded by the technology. So you work with Management to offer carrots and decide on sticks, you spend time doing […]
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