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Latest Blog Posts

Prepare for the AI Specialist Exam and Agentforce

Prepare for the Salesforce AI Specialist Exam and Agentforce

As Salesforce Admins, we have clear core responsibilities that define our day-to-day roles. We manage users, data, and product, provide actionable analytics, and oversee security. But we’re currently in the third wave of the artificial intelligence (AI) revolution: contextual and generative AI, characterized by prompt-based generative AI, real-time AI applications, and autonomous agents.  This means […]

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introduction to Agentforce for Salesforce admins

Introduction to Agentforce for Salesforce Admins

What is Agentforce? We are living in the artificial intelligence (AI) era, currently in the third wave of the AI revolution focused on contextual and generative AI and characterized by prompt-based generative AI, real-time AI applications, and autonomous agents. Agentforce is the suite of both assistive and autonomous agents built on the Salesforce platform. Agents […]

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A podcast cover featuring John Demby for the Salesforce Admins Podcast.

What Makes Tableau Pulse Essential for Salesforce Admins?

Today on the Salesforce Admins Podcast, we talk to John Demby, Director of Solution Engineering at Tableau. Join us as we chat about Pulse for Salesforce, Tableau Einstein, and how easy it is to get started. You should subscribe for the full episode, but here are a few takeaways from our conversation with John Demby. […]

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Videos

Harness the Power of AI, Flow, and Slack to Summarize and Notify Users | How I Solved It

Welcome to another “How I Solved It.” In this series, we do a deep dive into a specific business problem and share how one Awesome…

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Podcasts

Trailhead

Module
+100 POINTS
Discover how generative AI and Einstein GPT are transforming the future of work.
~10 mins
Trail
+4,050 POINTS
See how AI is transforming CRM with smart predictions, intelligent recommendations, and timely automation.
~10 hrs 15 mins
Module
+400 POINTS
Remove bias from your data and algorithms to create ethical AI systems at your company.
~45 mins

More Resources

Research
Learn about the state of AI research and engineering at Salesforce
Trailblazer Community
Learn from peers in the Salesforce Einstein community group
Salesforce Einstein Overview
Supercharge productivity with Salesforce Einstein.
AppExchange
AppExchange is the fast and easy way to extend Salesforce. With thousands of solutions that install in just a few clicks, there's something for every business challenge.