TrailblazerDX 2024 put a huge spotlight on artificial intelligence (AI), underscoring the significant transformation every organization is currently navigating. As admins, you’re at the forefront of driving this change. But the question remains: how?
Thankfully, TrailblazerDX offered a ton of insightful sessions tailored for admins, designed to equip us with the knowledge and tools needed for AI adoption.
Covering everything from prompt engineering to Einstein 1 Studio to AI governance, these sessions provided a comprehensive guide on integrating AI into your workflows using Salesforce.
Here are a few of my top AI sessions, hand-picked for your viewing pleasure.
This session by our incredible Salesforce Marketing Manager Ella Marks is the perfect place to start. It’s a great intro to what Einstein is, the products, and how to think about your AI strategy as a Salesforce Admin.
For this session we brought together the product team that built Einstein Prompt Builder and an actual customer who’s used Prompt Builder, Marissa Scalercio of Carnegie Learning, to share how to build and use prompts in your Salesforce apps.
Itching to know more about Einstein Copilot? This is the session for you. Salesforce Product Managers walk you through what Einstein Copilot is, what it can do, and how you can start getting hands-on with it right now.
Ready to customize Copilot? In this session we dive into how you can power your Copilot to take actions inside your Salesforce apps, putting Einstein to work for your users.
Buckle up for one of our most popular sessions. Here we’ll show you how Code Builder can empower us low-code or no-code builders to use Einstein to create customized apps.
This session is game-changing for those of us who struggle with formulas! Now we’ve got a tool to help us translate our words into formulas. Where has this been all our lives?
This is a must-see for anyone building AI apps because it provides the framework for why and how to make sure you design apps that actually help people do their work.
Want a glimpse into the future? Check out this conversation with our SVP of Technical Relations, Christophe Coenraets, where he helps put these new AI innovations into context for what it means to be an app builder going forward.
Looking for more? Head over to our TrailblazerDX 2024: AI for Admins playlist on YouTube for additional sessions about AI created for Salesforce Admins. And don’t forget to visit our AI resource page for additional tools to help guide you on your AI journey. Happy learning!
TDX 2026 returns to San Francisco and Salesforce+ on April 15–16. This year we’re introducing brand-new experiences designed to help you go deeper on the Agentforce 360 Platform and connect directly with the experts building it. TDX is where admins, developers, and architects come together to sharpen technical skills and have real conversations about what’s […]
Just like that, TDX 2025 has come and gone! Whether you joined us in person or streamed sessions on Salesforce+, we hope you enjoyed all the insightful content designed to help you succeed in your careers and equip you with the knowledge and tools needed on your journey to becoming Agentblazers. With more than 50 […]
Wow! Not only has TDX given us the chance to connect, learn, build, and become Agentblazers together, but there have also been some game-changing announcements in the keynote for admins working with artificial intelligence (AI) in Salesforce. This year’s keynote follows the story of an Agentforce customer redefining their customer experience with intelligent products and […]
