In times of crisis, Artificial Intelligence (AI) is more important than ever. As admins, we want to continue to drive productivity, focus on the right tasks, and enhance business processes. This may look like: Prioritizing customer questions and cases to the right teams Quickly resolving common customer service questions with bots Predicting cash flow and […]
Watch Gordon walk us through his innovative solution in the “How I Solved This” video series, and read all the details in the post below.
For some of us, artificial intelligence seems like a cool concept that we just don’t have the means or time to incorporate at our companies. But, what if it wasn’t super time-consuming? What if it was free? That would mean it’s time to investigate, right? Great! Because now, as of the Spring ’20 release, all […]
Six years ago I transitioned from working in a busy and bustling downtown office to being a full-time remote worker. I loved working in the office with my colleagues, but telecommuting provided me the opportunity to live in a different location, get a dog, and remove daily travel friction. I love telecommuting, but it was […]
I’ve been on the Admin Relations team for more than 3 years, and one of the first projects I managed was the launch of the Admin Webinar program. This program is where we get Salesforce Admins and Product Managers to share their knowledge with the community and enable them on the latest and greatest. One […]
Discover Winter ’20 Release features! We are sharing five release highlights for Admins (and Developers), curated and published by Salesforce product experts, as part of Learn MOAR. Complete the trailmix by October 31, 2019 to get a special community badge and unlock a $10 contribution to FIRST®. In Winter ’20, Salesforce mobile users will have […]
Discover Winter ’20 Release features! We are sharing five release highlights for Admins (and Developers) curated and published by Salesforce product experts as part of Learn MOAR. Complete the trailmix by October 31, 2019, to get a special community badge, and unlock a $10 contribution to FIRST®. In our last release, Summer ’19, Related Lists […]
Discover Winter ’20 Release features! We are sharing five release highlights for Admins (and Developers), curated and published by Salesforce product experts, as part of Learn MOAR. Complete the trailmix by October 31, 2019 to get a special community badge and unlock a $10 contribution to FIRST®. Admins build tons of reports and dashboards, and […]
Our last webinar, Programming Building Blocks for Admins, is part of our Back to School webinar series where we cover technical skill development as well as the latest product updates. Director of Trailhead Content Engineering Kieren Jameson and Senior Content Writer Angelica Morriesette shared their expertise to help you get a basic understanding of the […]
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