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By: Tag: Setup + Customization

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Cloudy with a megaphone next to text that says, "How to Advocate for Availability in Your Org."

How to Advocate for Availability in Your Org

Over the last 14 years in the Salesforce ecosystem, one of the topics talked about least has been maybe one of the most important ones: availability. Availability is a topic not too many people get excited about—that is, until availability is negatively impacted. But with a little thoughtful design, implementation, and eye toward maintaining your […]

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Sandboxes vs. Scratch Orgs and How to Use Them

Sandboxes vs. Scratch Orgs and How to Use Them

A best practice for building and configuring new solutions is to always build and test outside of your production org. But what org type should you use for building and testing? There are many resources that break down sandboxes and scratch orgs separately—but on the Admin Relations team, we often hear from admins who want […]

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Save Time with the Your Account App

How Salesforce Admins Can Save Time with the Your Account App

As Salesforce Admins, you’re expected to be the expert in all things Salesforce—and that often includes details of your company’s relationship with Salesforce. We know how important it is for you to be able to access key details of your Salesforce subscriptions and contracts, manage billing details, get copies of key documents, and even add […]

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Jennifer Lee and Dee Ervin in How I Solved It

How I Solved It: Close the Gaps in Activity Tracking

Welcome to another post in the “How I Solved It” series. In this series, we do a deep dive into a specific business problem and share how one #AwesomeAdmin chose to solve it. Once you learn how they solved their specific problem, you’ll be inspired to try their solution yourself! Watch how Dee Ervin closed […]

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Automate This! with Jennifer Lee, Rebecca Glasser and Diana Jaffe

Automate This! — A Trailblazer’s Insights from Migrating Workflow Rules to Flow

Welcome to another “Automate This!” In this live-streamed video series, we cover all things automation, from use cases and best practices to showcasing solutions built by #AwesomeAdmin Trailblazers like you. Automation allows you to remove manual tasks, drive efficiency, and eliminate friction and redundancy. In this episode, let’s see how Rebecca Glasser migrates and consolidates […]

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Permissions Updates

Permissions Updates | Learn MOAR Spring ’23

Author’s note: You likely noticed that the official announcement about the End of Life (EOL) of permissions on profiles was never sent out. We’ve decided to no longer enforce the End of Life of permissions on profiles for Spring ’26. We realized, thanks to all the Awesome Admin feedback we’ve received, that we first have […]

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