Archives

By: Tag: User Experience

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Lightning Champions Spotlight: Zoe Lai

Today on the Salesforce Admins Podcast, we’ve got another Lightning Champion, Zoe Lai, a Salesforce Consultant at SalesFix. This episode is part three of a six-part series, the Lightning Champions Spotlight, hosted by Kelly Walker, Senior Adoption Consultant at Salesforce. We talk to our amazing Lightning Champions to find out about their career journey, how […]

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Agile In Action with Kyle Husni

Today on the Salesforce Admins Podcast, we’re joined by Kyle Husni, Salesforce Innovation Lead at W.L. Gore & Associates. We discuss the Agile mindset and the steps admins can take to make their days and lives easier to deal with. Join us as we talk about how Kyle gathers requirements for his Agile development process, […]

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Develop Better Together With Jessica Murphy

Today on the Salesforce Admins Podcast, we’re bringing you our third and final developer story. We hear all the time from admins thinking about going into the developer career path, or even just adding developer tools to your kit. This week, we’ve got Jessica Murphy, VP of Nonprofit Consulting at ITequality, to share her career […]

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Intro to Service Cloud for Admins blog post

Intro to Service Cloud for Admins

What is Service Cloud? Service Cloud is part of the Salesforce platform. It enables you to embed better, faster, more effective customer support right into your Salesforce instance. Plus, there are tons of amazing tools built in that allow #AwesomeAdmins to maximize how their users and agents experience the platform, in addition to helping them […]

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How to Build Accessible Apps with Adam Rodenbeck

Today on the Salesforce Admins Podcast we’re talking to Adam Rodenbeck, Senior User Experience Team Member at Salesforce, to wrap up our two-part series focused on building accessible apps. We look at his experience developing accessible apps from both the admin and the developer side of things and do a demo live on the pod […]

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How to Configure Salesforce for your Blind and Low Vision Users

Accessibility is important to us here at Salesforce, and our team is dedicated to building the platform so that it is accessible to everyone regardless of their abilities. That means we are often asked what Admins can do to configure more accessible Salesforce apps. One of the most common requests is how to optimize apps […]

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What is an Accessible App? with Sunday Parker

Today on the Salesforce Admins Podcast we’ve got Sunday Parker, Accessibility Evangelist at Salesforce, to kick off a two-part series focused on building accessible apps. What is it like to use Salesforce if you can’t see what’s on the screen? What if you can’t use a mouse or keyboard? We look at what you can […]

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Insight: Think Big! with Nina Ziebarth-Pavlovich

Today on the Salesforce Admins Podcast we’re bringing in Nina Ziebarth-Pavlovich, Innovation Director at Work Differently and a Lead at our Ignite Program at Salesforce. She coaches customers to think differently about solving problems in creative ways and we’ll find out what tips she’s learned along the way. Join us as we talk about methodologies […]

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Interview: Build Ethics into AI with Kathy Baxter

Today on the Salesforce Admins Podcast we’re talking to Kathy Baxter, User Research Architect at Salesforce and previous Salesforce Admins Podcast guest. With Einstein being all the rage, we’re discussing ethics and AI to understand more about what that means for your business. Join us as we talk about building an ethical culture, creating transparency, […]

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