Our last webinar, Programming Building Blocks for Admins, is part of our Back to School webinar series where we cover technical skill development as well as the latest product updates. Director of Trailhead Content Engineering Kieren Jameson and Senior Content Writer Angelica Morriesette shared their expertise to help you get a basic understanding of the […]

The Admin team arrived in London the week of May 20, ready to learn, earn and connect during the World Tour in London. From the standing-room-only Admin Theater to the ‘Ask the Expert’ booths, Admins were everywhere! The London fun began when Mike Gerholdt, LeeAnne Rimel and I attended the London Area User Group meeting […]

TrailheaDX 2019 has been an incredible adventure this week! Over the last two days we saw thousands of Trailblazers in San Francisco and many more of you joined us online for live-streamed sessions, interviews, and walk-throughs. We had a ton of fun with our Ohana, learned from each other at breakouts, sessions, and keynotes, and […]

Stay up to date with the latest developments in Salesforce technology by joining us Live at TrailheaDX! Even if you can’t be with us in person, there are still plenty of ways for you to participate in TrailheaDX ’19! Keep reading for ways you can learn, connect and have fun with us, no matter where […]

The Admin team arrived in New York last week, ready to rock their third World Tour stop of the season! The night before the event, the team attended the New York User Group meeting where Marc Baizman gave an overview of the New York World Tour and the content planned for Admins to get people […]

The Admin team arrived in Boston last week, ready to rock their second World Tour stop of the season! The night before the event, the team attended the New England User Group meeting where Marc gave an overview of the Boston World Tour and the content planned for Admins. It was a fantastic way to […]

What is Service Cloud? Service Cloud is part of the Salesforce platform. It enables you to embed better, faster, more effective customer support right into your Salesforce instance. Plus, there are tons of amazing tools built in that allow #AwesomeAdmins to maximize how their users and agents experience the platform, in addition to helping them […]

Our latest webinar, Decoding Triggers for Admins, is based on Kieren Jameson’s extremely popular Dreamforce ’18 breakout session and covers how #AwesomeAdmins can decode the basic structure of a trigger, learn how to get started with triggers, and understand the role they play in your org. Take a look at the recording:   Webinar summary: […]

Happy Holidays, #AwesomeAdmins! 2018 is about to draw to a close, and we’re looking back at all we’ve learned, shared and given back this year. 2018 has been packed with innovation and ways for Admins to champion productivity. Looking back, what did you learn this year that you’re excited to leverage or explore further? The […]