We are all familiar with the webinars, posts and readiness emails associated with a new release. This year, the Security & Compliance Customer Success team decided to join in and create our own webinar series for security-interested customers who want to know about the latest enhancements and new features in the security and compliance areas (and maybe an occasional sneak peak into things to come!).
As part of a Security Webinar series, the Security and Compliance team will be hosting a Webinar to discuss “What’s new in Winter ’16 release” in the Security and Compliance domain. I was invited to speak on the webinar about enhancements we made to the Notification Preferences in the Help & Training Portal, as well as our newest learning opportunity for Intermediate/Advanced Administrators and developers, called Trust Academy. Also presenting on the webinar will be Chuck Mortimore, VP of Product Management and others.
Register now!
https://attendee.gotowebinar.com/register/3522949974486053634
It’s tempting after seeing an Agentforce demo to want to immediately start building an agent in your org. The reality is there’s a step before configuration: making the metadata make sense. Why? Metadata gives Agentforce the context and structure it needs to understand and interact with your data accurately. But reviewing all your metadata can […]
Your first Agentforce use case does not need to transform the entire company. That was one of the clearest takeaways from my Salesforce Admins Podcast conversation with Kacie Molina. It’s easy to leave an Agentforce demo thinking you need to invent one big, impressive agent. A better place to begin is with a small problem […]
If you’ve already enabled the In-Person Meeting Assistant, you’ve solved the problem of capturing live meeting transcripts. But what happens when the meeting ends without one? Maybe the customer didn’t consent to live recording. Maybe the rep forgot to start it. Maybe it was an impromptu conversation in the lobby that turned into a real […]
