Joshua Birk

Josh, also known as the “Godfather of Trailhead” after inventing the prototype, is a game-happy Admin Evangelist who is known for being the savior of stray neighborhood cats and a serious connoisseur of the latest console games. Josh has been developing since around the same time Apex could create custom SOAP endpoints.

What Are the Key Features of Salesforce’s Model Builder?

Today on the Salesforce Admins Podcast, it’s another deep dive with Josh Birk as he talks to Bobby Brill, Senior Director of Product for Einstein Discovery. Join us as we chat about how you can use Model Builder to harness the power of AI with clicks, not code. You should subscribe for the full episode, […]

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Get to know Einstein Copilot

Get to Know Einstein Copilot

With the arrival of ChatGPT3 and the overall rise in public awareness and access to artificial intelligence (AI) comes an invitation to explore a novel form of the user interface (UI)—one that’s conversational. Instead of having to select specific elements or options, users can simply ask an AI tool anything like they would ask a […]

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Salesforce Prompt Builder Features Every Admin Should Know

Today on the Salesforce Admins Podcast, it’s time for a deep dive with Josh Birk, who talks to Raveesh Raina, Principal Solutions Engineer at Salesforce. Join us as we chat about what Prompt Builder can do and how to write effective prompts. You should subscribe for the full episode, but here are a few takeaways […]

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Discover why integrating Data Cloud with your Salesforce CRM is essential. Join Shoby Abdi on the Salesforce Admins Podcast to learn more!

Why Should You Integrate Data Cloud with Your Salesforce CRM?

Today on the Salesforce Admins Podcast, we have another deep dive with Josh Birk, who talks to Shoby Abdi, Principal Architecture Evangelist at Salesforce. Join us as we chat about the Well-Architected framework, why you should start using Data Cloud, and what you need to do to get ready. You should subscribe for the full […]

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Salesforce Admins Podcast cover featuring a woman's photo and a cartoon mascot holding a phone, with text on diversity in tech

Unlocking Diversity in Tech: a Deep Dive with Kat Holmes & Josh Birk

Today on the Salesforce Admins Podcast, Admin Evangelist Josh Birk sits down with Kat Holmes, Chief Design Officer and EVP at Salesforce. Join us as we chat about diversity, accessibility, and her book, Mismatch: How Inclusion Shapes Design. You should subscribe for the full episode, but here are a few takeaways from our conversation with […]

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Code Builder for Salesforce Admins.

Code Builder for Salesforce Admins

I bet you can’t recall the last time you thought, “Oh, I know Code Builder can help me do that.” Think hard, because I bet the answer is never. Now contrast that with previous tools like the Developer Console and Workbench, and the answer is “I’m glad I had that.” I think we haven’t given […]

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Jumpstart Your Formulas with AI.

Jumpstart Your Formulas with AI

AI + Salesforce formulas Formulas are a powerful tool within the Salesforce Platform, and with the advent of artificial intelligence (AI), admins have a robust new tool in their toolkit to create and edit them. Whether it’s jumping the line to start on a complicated formula or trying to figure out what’s wrong with that […]

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Einstein in a Trailblazer Hoodie next to text that says, "Build Your Admin AI Skills with These New Trailhead Modules."

Build Your Admin AI Skills with These New Trailhead Modules

There’s never been a better time to flex your #AwesomeAdmin learner’s mindset and build your skills in the world of artificial intelligence (AI) products and growth. In Being an AI-Minded Admin, we talked about how it’s critical for #AwesomeAdmins to develop their AI skills and knowledge. Whether it’s upcoming Salesforce Platform features that make various […]

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Einstein next to text that says, "Be an AI-Minded Salesforce Admin."

Be an AI-Minded Salesforce Admin

As you dive into the world of artificial intelligence (AI), using your learner’s mindset to skill up, know that Salesforce is here to support you every step of the way. Start your journey to being an AI-minded Salesforce Admin by understanding how new platform innovations are building the foundation for delivering intelligent solutions with Salesforce. […]

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