Admins have more tools and tasks than ever. But what if some of the answers could come to you instead of you hunting for them? Slackbot brings that possibility to life. Think of Slackbot as your personal digital aide, ready to help you do your job as a Salesforce Admin. It’s built right into Slack […]

Salesforce has launched the new Agentforce Builder, a brand-new experience for building agents powered by an enhanced version of the Atlas Reasoning Engine. For admins, this new builder represents a meaningful shift in how much control, clarity, and confidence you have when designing agent behavior.  Previously, Atlas had a focus on retrieving and interpreting prompts. […]

Just as our world has become AI centric, it’s hard to see a working world in which you won’t hear about vibe coding. Vibe coding is an amazing shift in how applications are built, using natural language in a conversation to control how a solution is being built.  Agentforce Vibes is Salesforce’s implementation of it, […]

Out of the box, Agentforce provides Salesforce Admins with a plethora of AI models to work with from leading vendors like Anthropic, OpenAI, and Google. When using tools like Prompt Builder, admins can select these models specifically to see if different models achieve different results.   While they typically produce fairly similar results, newer or larger […]

One of the challenges of the AI revolution is simply keeping up. Technology evolves quickly: Interfaces get updated, models change in terms of performance, precision, and sometimes even tone and personality. Completely new functionality is being added to agents at a breakneck speed. For Salesforce Admins, keeping up with new concepts and terminology can definitely […]

Today on the Salesforce Admins Podcast, we talk to Derika West, IT Application Support Analyst II at KinderCare Learning Companies. Join us as we chat about how she got started in her tech career and how she started her Salesforce journey. You should subscribe for the full episode, but here are a few takeaways from […]

If the idea of Salesforce Multitenancy is important to understanding Salesforce as a platform, then the logical next step is to consider its use of metadata.  Metadata is fairly ubiquitous in the internet age. We all know it’s important to tag data and content with information and descriptions so that browsers, search engines, and, these […]

When you go to login.salesforce.com, do you consider what happens technically once you’ve logged in? In many ways, you don’t need to because Salesforce thinks about it for you. But if you want to better understand how Salesforce empowers your enterprise applications, there’s no better place to start than its concept of tenancy.   Think of […]

Today on the Salesforce Admins Podcast, we talk to Kurtis Kemple, Senior Director of Developer Relations at Slack. Join us as we chat about what’s possible when you combine Slack, Salesforce, and AI agents. You should subscribe for the full episode, but here are a few takeaways from our conversation with Kurtis Kemple. Starting at […]