Today on the Salesforce Admins Podcast, we talk to Avi Shah, Senior Director of Product Management for Salesforce AI. Join us as we chat about Agentforce Grid, a new way to coordinate data, automation, and AI agents. You should subscribe for the full episode, but here are a few takeaways from our conversation with Avi […]
Dreamforce 2026 will be here before we know it! That means it’s time to start building something special for the admin community. Join us this September 15-17 in San Francisco and on Salesforce+, where the global Salesforce community comes together to learn, connect, and share what’s next. If you’ve been thinking about taking the stage, […]
As admins, we’ve all been there. We do the right thing to reduce technical debt, perhaps by rebuilding logic in the newest tool to stay ahead of the curve. For example, I was recently working on an agent originally built in the legacy builder. I rebuilt it in the new Agentforce Builder, and it worked […]
Today on the Salesforce Admins Podcast, we talk to Joshua Birk, Senior Director of Admin Evangelism at Salesforce. Join us as we chat about how Agent Script helps admins build more predictable and reliable AI solutions. You should subscribe for the full episode, but here are a few takeaways from our conversation with Joshua Birk. […]
Today on the Salesforce Admins Podcast, we talk to Jagan Nathan, Senior AI Architect at Salesforce. Join us as we chat about how he built a Slack app for Salesforce’s “Million Dollar Puzzle” ad, where millions of concurrent users raced to solve riddles by chatting with Slackbots. You should subscribe for the full episode, but […]
If there’s one thing every Salesforce Admin can agree on, it’s this: The easier you can build, troubleshoot, and iterate, the more impact you can make. And at TDX 2026, Salesforce previewed features that are all about removing friction, especially when it comes to working with Agentforce and Slack. With new capabilities designed to streamline […]
Today on the Salesforce Admins Podcast, we talk to Jennifer Lee, Lead Admin Evangelist, and Eliza Riley, Content Manager for Admin Marketing at Salesforce. Join us as we chat about what’s coming at TDX and how to get the most out of your visit. You should subscribe for the full episode, but here are a […]
Capturing insights from in-person meetings can be a challenge. Teams often rely on ad hoc transcription apps or personal note-taking to document conversations. That means important context stays outside of Salesforce — and admins are left trying to bring consistency and governance to information that never made it into the CRM in the first place. […]
Picture this: It’s release week. You’re prepping your orgs, coordinating with your stakeholders, and keeping a close eye on maintenance windows. Suddenly, your inbox is flooded with status alerts. You pause everything to sift through them, manually cross-referencing your specific instance names against hundreds of global updates, only to realize that none of those alerts […]
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