On this episode of the Salesforce Admins Podcast, we talk to Jene Fuller, Salesforce Consultant for UPS. This is the next in a series of episodes recorded live from the Salesforce Worldtour in New York City. We learn how her developer and business analyst background have combined to make her into the awesome admin she […]
Today on the Salesforce Admins Podcast we’re taking a break from the normal show format and having a hostful episode- no guests. Gillian Bruce, LeeAnne Templeman, and Mike Gerholdt sit down to discuss a variety of things that are top of mind. You should subscribe for the full episode, but here are a few highlights of […]
Today on the Salesforce Admins Podcast we’re speaking with Megan Petersen, a Salesforce Senior Principal Success Manager from the Sydney office. Megan is passionate about customer success at Salesforce and has been extremely effective in creating her own role in the company and scaling the program in Australia while activating the community across eight different […]
This week Mary Scotton drops by to diversify our feed. Mary is a leader at Salesforce who holds many patents and helped paved the way for Salesforce admins to build using declarative tools. Now Mary is paving the way to make sure that everyone is included and that we are building stronger relationships with each other. […]
This week we talk to Paul Greenberg who has been called “the godfather of CRM, the “Walt Whitman of CRM” and even “the Bob Dylan of CRM”. He is the author of the best selling book “CRM at the speed of light: Social CRM Strategies, tools and techniques for engaging your customers. Now in its fourth […]
This year at Dreamforce we’re organizing a brand new area within the Admin Meadow focused completely on Business Analysis and Process Automation. It’s called the Automation Station, and we’re excited to offer this new experience! Why Automation Station? Business analysis is a core #AwesomeAdmin skill. It’s the number 1 skill most frequently requested by employers […]
Lots of important things happened around the globe in 2006: NASA launched the New Horizons probe on the first mission to Pluto, English-language Wikipedia published its one-millionth article, and Roger Federer won the Australian Open and lost the French Open. And in the midst of all that, Salesforce debuted the IdeaExchange to involve customers in its […]
Struggling with Adoption? Can’t figure out why your users aren’t adopting Salesforce as fast as you thought? Maybe it’s a process problem? This week we talk to Benjamin Bolopue who is looking at the process first to solve adoption issues and to make his company move Lightning fast! We chat about his continuous improvement background […]
There is no such thing as a pristine org. Every org has a few stray text fields here, or close-to-duplicate security profiles there. But what if your org is fraught with issues…like, let’s say a custom object where the same 13 questions are asked 30 times (13×30=390 fields), or a formula field whose compiled character […]