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By: Tag: Setup + Customization

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Jennifer Lee and Michael Kolodner in a new episode of "How I Solved This."

How I Solved This: Beat the Formula Compile Error

Welcome to another “How I Solved This.” In this series, we do a deep dive into a specific business problem and share how one #AwesomeAdmin chose to solve it. Once you learn how they solved their specific problem, you’ll be inspired to try their solution yourself! Watch how Michael Kolodner was able to beat the […]

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LeeAnne Rimel and Cheryl Feldman in a new episode of "Expert Corner."

Expert Corner: Explore the Future of User Management with Product Manager Cheryl Feldman

“Expert Corner” is an interactive video series made for our #AwesomeAdmin community. Each episode features Salesforce Product Managers and experts sharing new and upcoming features and functionality for admins. Join us for a chat with Director of Product Management, Cheryl Feldman. We’ll dive into how you can get started with permissions, how to solve common […]

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Introducing Customer Service Incident Management

Build Customer Trust with Customer Service Incident Management

Since COVID-19, we’ve witnessed a remarkable transformation as more companies go digital to run their business from anywhere. While digital transformation has enabled so many companies to innovate in their service offerings, it has also introduced a new challenge: ensuring availability and uptime of those services. The reality is that a service disruption is inevitable. […]

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Cloudy, Astro, and a snowman next to text that says, "LeeAnee's Ultimate 2021 Design Thinking Playlist."

LeeAnne’s Ultimate 2021 Design Thinking Playlist

As Salesforce Admins, we’re constantly working to design engaging and delightful user experiences. Whether we’re building custom pages with App Builder, customizing a mobile experience, or creating a useful and compelling dashboard, design is core to the work we do. With all of the new product releases and enhancements happening on the Salesforce Platform, especially […]

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Show Components to Users Using Custom Permissions.

Selectively Show Components to Users Using Custom Permissions

In a previously published blog post, Why You Should Add Custom Permissions to Your #AwesomeAdmin Tool Belt, I introduced you to custom permissions. While this feature has been around since Winter ’15, it still remains fairly unknown and underutilized by the admin community. Now’s the time, #AwesomeAdmins — use this superpower to lock or unlock […]

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Limit Access Within Your Flow Using Custom Permissions.

Limit Access Within Your Flow Using Custom Permissions

In a previously published blog post, Why You Should Add Custom Permissions to Your #AwesomeAdmin Tool Belt, I introduced you to custom permissions. This feature has been around since Winter ’15 but remains fairly unknown and underutilized by the admin community. Awesome admins can use this superpower to lock or unlock user access to apps […]

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