Have you ever wished you could give your users exactly the right guidance at just the right moment? That’s the magic of Next Best Action! Whether it’s helping a sales rep spot the perfect opportunity for a follow-up or guiding a service agent with a recommended solution, Next Best Action allows you to create custom […]
Welcome to another “How I Solved It.” In this series, we do a deep dive into a specific business problem and share how one Awesome Admin chose to solve it. Once you learn how they solved their specific problem, you’ll be inspired to try their solution yourself! Watch how Deanne Walters uses Flow to create […]
As an Awesome Admin, it’s probably in your nature to look for any way to optimize a process or situation! As part of that never-ending desire for optimization, I would bet that you’ve spent a lot of time thinking about your permissions setup in Salesforce. Salesforce provides multiple ways to grant permissions to users, each […]
Ready to take the next step in your admin career but unsure where to start? Take a page out of my book and learn development fundamentals to jumpstart your abilities as an advanced admin and extend your Salesforce Platform knowledge. Several years ago, I was at a career tipping point. I felt solid in my […]
Editor’s note: This post was updated on August 18, 2025, with the latest information and resources. In Winter ’25, Salesforce released multi-column sort as a beta. More than 3,000 customers opted into the new feature and feedback has been positive. In Winter ’26, multi-column sort will be generally available! Learn about list view multi-column sort […]
Today on the Salesforce Admins Podcast, we talk to Ben Sklar, Director of Product Management at Salesforce. Join us as we chat about how he’s making setup into a better, more consistent experience. You should subscribe for the full episode, but here are a few takeaways from our conversation with Ben Sklar. The problems with […]
Today on the Salesforce Admins Podcast, we talk to Douane James, Salesforce Application Product Manager. Join us as we chat about his Dreamforce presentation covering how reducing profiles in your org can enable faster deployments. You should subscribe for the full episode, but here are a few takeaways from our conversation with Douane James. How […]
Editor’s Note: This post was updated on May 18, 2026, with the latest information and resources. As Salesforce Admins, you’re well-versed in delivering Salesforce features to your users and stakeholders. Salesforce Foundations makes it even easier for you to get the most out of Salesforce by adding cross-department features built into your existing CRM. Salesforce […]
True to the Core is a favorite session at Dreamforce and TDX, especially for admins who want an opportunity to connect with Salesforce executives and product managers on the topics that are most important to you. True to the Core offers an unfiltered look into our product development plans, and gives you the chance to […]
Trailhead
Learn in-demand skills that lead to top jobs with Trailhead,
the free online learning platform from Salesforce.
the free online learning platform from Salesforce.
Trailblazer Community
Connect, learn, have fun and give back with #AwesomeAdmins across the globe.