Amp Up Your Awesome Admin Superpowers with Our DF18 Trailmix

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Get hands-on with the features and functionality we showed during the #AwesomeAdmin Keynote!

At the Admin Keynote, we focus on sharing stories and demos that are actionable right now. Carlos Umana champions productivity with Lightning, Nana Gregg delivers innovation with Lightning Flow, and Katharine Clark connects experiences with integrations to communities. And, now it’s your turn!

We want to make sure you have all the tools you need to implement the same innovations at your company. Start doing the DF18 Admin Trailmix to get hands-on with these new features and functionality.

Plus, complete the trailmix by October 31st, 2018 to get a special #AwesomeAdmin SuperCloudy badge! That special Cloudy badge will be awarded to your profile after 10/31.

Hit the trail

Up your learning game with Trailhead Quests

Looking for a little extra motivation to keep up your learning and earning with Trailhead? We got you! We’re bringing the fun (and challenge) of our event-based game, the “Quest,” to your everyday Trailhead life. Get ready to up your learning game with Trailhead Quests! Challenge yourself with a quest to learn new skills and win fun prizes.

Earn badges

Getting Started With Slack and Agentforce Integration

Getting Started With Slack and Agentforce Integration

Slack and Agentforce are, in some ways, natural companions. They both offer a conversational interface you can use to find information and provide access to automations through that interface. Think of Slack as the one place you can work with your colleagues, agents, and data.  Agentforce’s ability to leverage automation and integrations using Flow and […]

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New Ways To Improve Data Management and Security

6 New Ways for Admins To Strengthen Data Management and Security

We know that as a Salesforce Admin, you love tackling high-impact projects‌. From streamlining processes to improving data quality and enhancing the user experience, if it’s going to help your business, it’s fair game.  But not every initiative needs to feel groundbreaking‌—‌some are simply necessary and part of your core responsibilities as a Salesforce Admin. […]

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Test your way to smarter Service Replies

Test Your Way to Smarter Service Replies Using Prompt Builder

If your service reps are feeling the pressure, they’re not alone. According to the latest State of Service report, 86% say customer expectations are higher than ever. That’s where you come in. As an admin, you’re the one making sure your team has the tools to meet those expectations. Enter: Service Replies. This artificial intelligence […]

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