Security

Maintain a healthy, secure org with these latest resources.

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Latest Blog Posts

Best Practices for Building Secure Agentforce Service Agents

Best Practices for Building Secure Agentforce Service Agents

Agentforce is transforming the way businesses manage customer interactions by automating conversations across channels like chat, email, and phone. With AI-powered agents capable of resolving issues, answering questions, and executing actions on behalf of customers, organizations can significantly boost productivity by streamlining tasks that once required considerable time and resources, such as customer support and […]

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Be Release Ready Spring '25: Jen's Top Features

Jen’s Top Spring ’25 Release Features | Be Release Ready

As I’m sitting here in Boston, Massachusetts writing this Spring ’25 release blog, it’s about 30 degrees Fahrenheit outside. I wear ski pants out while walking Mochi, and we had snow on the ground. I am most definitely wishing it was spring right now, where I can look forward to warmer weather and the idea […]

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Protect data With Private Connect for Data Cloud

Enhance Agentforce Data Security With Private Connect for Data Cloud

In today’s digital landscape, ensuring the security of customer data is one of the top priorities for Salesforce Admins. With the increasing frequency of security breaches, the need for robust protection of sensitive information is more critical than ever. Exposing services to the public internet inherently opens up vulnerabilities that can lead to unauthorized access, […]

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Videos

Data Visibility Made Easy with Updated Video Series

Editor’s note: As of April 2023, the Who Sees What Series was updated. The links in this blog post were updated in July 2023 to…

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Podcasts

Trailhead

Trail
+5,200 POINTS
Learn how Salesforce Identity lets you give the right people the right access to the right resources at the right time.
~5 hrs 15 mins
Trail
+10,400 POINTS
Learn how you and your users can work together to keep your data safe.
~10 hrs
Superbadge
+5,500 POINTS
Flex your security muscles by locking down permissions and tracking changes.
~6 hrs

Documents
Security Health Check Guide
Trailblazer Community
Salesforce Security Group
Trailhead
Learn in-demand cybersecurity skills
Trust | Security
Best practices and resources on Salesforce security